MSM Malaysia Holdings Berhad Annual Report 2021

What are the initiatives that have been planned through the short and medium term? To date, MSM is already making headway in several ESG initiatives. We have structured policies and procedures to ensure we provide decent returns without any compromise on proper governance. We have a well-composed and experienced Board that takes a strong stance against mismanagement and corruption, and champions ESG goals. Accounting report timeliness, quality and disclosures of materiality have been improved. Board reporting and guidance implementation translate to greater risk management while pursuing opportunities on operational excellence. Nevertheless, we require a more substantive framework with improved recording and disclosures. To this end, MSM is significantly escalating our ESG framework and working towards subscribing to the SBTI and Net Zero commitment under the United Nations Global Compact. A Q Details on our ESG initiatives and performance for FY2021 are disclosed in our Sustainability Report on page 118 A Q How has MSM positively contributed to employee and community welfare? MSM has adopted a “People First” approach to both our internal and external communities. We refer to our employees as “Keluarga MSM” and their welfare takes precedence when it matters most. Charity begins at home so we want to provide care beyond the ordinary for all employees as and when needed and appropriately so. This has been demonstrated during the year’s turmoils involving COVID-19 and the recent floods. A number of our colleagues were badly affected by the pandemic and floods, and in line with our People First approach we established task forces to monitor, communicate and aid those affected closely with established hotlines of contact persons at any time required. The task force comprises mainly members from People Partner and HSES&Q, and maintains close reporting and feedback to management who are equally contactable for help. Other than a substantial Welfare and Zakat budget to aid employees financially in times of need, we render help beyond financial, and beyond the conventional. We offered jobs to the children of the deceased breadwinners in the three cases of COVID-19 fatalities among our employees in FY2021. SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 63

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