GOVERNANCE INITIATIVES Ethical Business Conduct MSM has recently launched the refreshed CoBCE which establishes clear expectations for employee compliance with MSM’s policies, and applicable laws and regulations related to lawful and ethical business practices. These reflect a culture of trust, integrity, transparency, holds employees accountable for their behaviour and helps employees determine when and where to seek advice. The CoBCE applies to all employees of the MSM Group. For all new employees, the contents of the CoBCE are covered under their onboarding programme and are expected to be signed and acknowledged for Human Resources department’s record. The CoBCE applies the following six universal principles on business practices following the Malaysian Business Code of Ethics (Rukun Niaga): Anti-Bribery & Anti-Corruption Over the reporting year, MSM has been focusing on improving its anti-bribery measures and compliance. The Board has oversight over the Groups Anti-Bribery & Anti-Corruption initiatives captured through the various approved anti-bribery related policies which is summarised in the Anti-Bribery Policy Statement (4th October 2021), which aims to uphold MSM’s commitment to prevent corruption and bribery and mitigating the risk of bribery and corruption within the Group, as prescribed by Bursa’s Main Market Listing Requirements & Guidelines on Adequate Procedures for Corporate Liabilities as provided under the Malaysian Anti-Corruption Commission (MACC) Act 2009 (Amendment Act 2018). The Anti-Bribery Policy Statement is a general statement addressing corruption including bribery comprehensively in seven specific policies and code: CoBCE, APID, Whistleblowing, Referral, Conflict of Interest, Sponsorships & Donations and the GEH. Some examples of related bribery and corruption activities are covered under the GEH, a Policy which aims to eliminate solicitation and bribery that may arise in the cause of giving and receiving of gift, entertainment and hospitality. Sponsorship and Donations Policy provides guideline on the framework by which corporate sponsorships and donations shall be evaluated and the procedures by which decisions regarding corporate sponsorships and donations shall be made. Honesty in Business Dealings Moderation in Business Conduct Responsible Towards Customers, Society and Environment Fair Treatment Towards Suppliers and Customers Geniality Towards Fellow Humans Zeal in Making the Business a Success 1 4 2 5 3 6 Whistleblowing Policy Conflict of Interest Policy Referral Policy Sponsorships & Donations Policy External Gift, Entertainment & Hospitality Policy Code of Business Conduct and Ethics Asset/Personal Interest Declaration Policy 7 Policies in the Anti-Bribery Policy Statement WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 178
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