MSM Malaysia Holdings Berhad Annual Report 2021

Ethical Business Practices & Integrity Sense of Belonging Winning Attitude Integrity Innovation Teamwork CORE VALUES W I I T S To elevate and uphold good governance, MSM has established and implemented policies on the following: The Governance of Policies and Procedures Policy provides a framework to ensure a structured formulation, standardisation and management of all policies and procedures for the MSM Group. All policies must be approved by the MSM Board and are kept in a Central Depository System (CDS) managed by the CGRM department. These processes are in place to ensure a proper internal control system through adequate policies and procedures in directing and managing the business operations. In promoting ethical business practices, MSM is committed in applying the highest standards of ethical conduct and integrity in its business activities. INTEGRITY STARTS WITH YOU ANTI-BRIBERY POLICY STATEMENT External Gift, Entertainment & Hospitality Policy (GEH) Asset/Personal Interest Declaration Policy (APID) Sponsorships & Donations Policy Governance of Policies & Procedures Policy Anti-Bribery Policy Statement Referral Policy Conflict of Interest Policy Code of Business Conduct and Ethics Whistleblowing Policy Great companies operatewith great integrity.That is my expectation andthat is howwewill keep growing, winning, and achieving our bold aspirations for manyyearsto come Datuk Syed Hisham SyedWazir MSM Chairman MSM is committed in conducting business legally, ethically, and with integrity. We have in place policies that communicate our principles on bribery, gifting, corruption, code of business conduct, which are available to all our employees on MSM’s internal portal. We continually work to inculcate a culture of integrity through awareness programmes, such as periodic communication, training workshops and integrity talk that focuses on good governance & integrity and anti-corruption. MSM’s governance culture is defined through our Constitution, Board Charter, MSM Governance Framework, Code of Business Conduct and Ethics (CoBCE) and our SWIIT Core Values. We also have policies, practices and procedures adopted throughout our value chain to ensure ethical business conduct. The Corporate Governance and Risk Management (CGRM) department oversees the ethics and compliance function and works to promote a culture that is committed to ethical business conduct across the MSM Group. SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 177

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