MSM Malaysia Holdings Berhad Annual Report 2019

Monitoring our Accident Statistics MSM Perlis had an exemplary year of safety, winning several awards for excellence in OSH management and for achieving 1 million man hours without lost time injury. However, safety performance at the other refineries dropped as days lost due to injury increased by 27 days. Causes for all incidents were identified and mitigation plans have been set in place to prevent future severity of impact. We are committed to continue reducing loss time injury days as we make greater headway on improving operational excellence at all our refineries. MSM Reporting Cycle Monthly Reports to MSM Malaysia Holdings Berhad and our parent company, FGV HSE Quarterly Safety Meeting Report Yearly report JKKP 8 to Department of Safety and Health (DOSH) headquarters Monthly JKKP reporting 6 and 9 to JKKP Penang (by MSM Prai) and JKKP Perlis (by MSM Perlis) Online Accident reporting to FGV HSE via Sistem Pemantauan Keselamatan dan Kesihatan (SPKK) 5 years Chemical Health Risk Assessment (CHRA) reporting to DOSH 1 3 5 2 4 6 Lost Time Injury (LTI) Year 2017 2018 2019 Cases 35 39 36 Days Lost to Injury 170 149 176 Incident Rate 34.18% 33.60% 29.46% Maintaining a Continuous Reporting Cycle MSM raised the stakes on its reporting abilities by collating data from our main operations facilities. Within MSM Prai and MSM Perlis, a new and more robust reporting system was established, paving the way for MSM Prai (Sg Buloh Warehouse) and MSM Johor to adopt this new reporting mechanism. MSM Malaysia Holdings Berhad is also contributing data to our new reporting system, which has increased the Group’s capacities to hone in on areas which needs to be improved with access to more comprehensive data sets covering all our manufacturing, packing and distributing activities. ZERO Fatal Accidents 61 SUSTAINABILITY REPORT 05

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