MSM Malaysia Holdings Berhad Annual Report 2019

SUSTAINABILITY REPORT OCCUPATIONAL HEALTH & SAFETY At our workplaces, we adhere and comply to industry requirements in health and safety standards and guidelines. We view health and safety at our facilities as a crucial enabler to ensure the Group’s long-term growth, as any hold-ups in operations due to a failure in health and safety requirements ultimately contributes negatively to our bottom line. GRI-403: Occupational Health & Safety Adhering to International and Local Health and Safety Industry Standards MSM employs industry certified full-time Safety Health Officers (SHO) or representatives at all our refineries, warehouses, distribution and packing centres as well as office premises. A Safety Health Committee is also setup at all locations, tasked with the responsibility of addressing all issues pertaining to safety, with active participation from all employees. In order to maintain a safe and healthy work environment, we have implemented the following two standards at all our facilities: • Malaysian Standard - MS 1722 Occupational Safety and Health Management Systems (OSHMS) This is a national standard that provides requirements on OSHMS and a basis for the development of Occupational Safety and Health (OSH) systems in an organisation. • International Standard - OHSAS 18001:2007 Occupational Health and Safety Management Systems The Occupational Health and Safety Assessment Series (OHSAS) is a standard that is developed by the OHSAS team, an association that includes government agencies, certification bodies, national standards, industry associations and consultants. OHSAS 18001 assists organisations to establish a management system to manage and control their health and safety risks and improve their occupational health and safety performance. Internal Audits External Audits • MS 1722 • OHSAS 18001:2007 • FGV HSE Management Audit • OHSAS 18001:2007 and MS 1722 audit by SIRIM – for certification and surveillance audits • Fire Certification – BOMBA • Department of Safety and Health (DOSH) • Department of Environment (DOE) • Client Audits Monitoring & Measurement of Health Safety and Environment (HSE) Performance To ensure we meet all our safety goals and targets, MSM implements a continuous schedule of activities and programmes that monitors and measures our HSE performance. This includes a monthly workplace inspection at all our locations conducted by the respective Safety Health Committee. Our extensive list of activities and outcomes are laid out below. Creating an Ecosystem of Health & Safety Awareness Through targeted engagement with stakeholders, we have developed and maintained an acute awareness of health and safety issues at the workplace: Weekly Toolbox Meetings conducted in MSM Johor with all contractors who works on the construction At other locations, Toolbox Meeting are conducted prior to any major maintenance/ repair/installation/construction works by external contractors or employees Implemented mandatory safety briefings by SHO or representatives for all external contractors and new employees Random Contractors and Safety Team walk-about on site Implementation of work permits for non-routine work MSM Malaysia Holdings Berhad | Annual Report 2019 60

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