Serba Dinamik Annual Report 2018

108 ANNUAL REPORT 2018 SERBA DINAMIK HOLDINGS BERHAD S U S TA I N A B I L I T Y F R A M E WO R K Our Mission for Sustainability Our mission for a sustainable business entity is to continuously: • Create wealth for our shareholders with due care and consideration to the environment and society • Expand our markets locally and globally to drive business growth. • Enhance product and service quality, and drive improvement and innovation to be the provider of choice for our customers. • Maintain the highest standards of workplace health and safety. • Develop our people through continuous training and education, and recognising and rewarding talents to meet the needs of our customers. • Maintain a conducive working environment incorporating equality and merit-based career advancement, while providing for personal and family needs. Stakeholders Engagement We continue to actively engage with various stakeholders in efforts to strengthen relationships and create shared values that will propel our Group towards business excellence. This enables us to capture varied expectations, concerns and viewpoints that each group may have about our Group’s business operations. The following diagram presents our list of key stakeholders, their identified issues that matter and our method of communication and engagement.