My EG Services Berhad Annual Report 2022

MATERIALITY MATTERS (cont’d) MYEG respects the right to freedom of association in Malaysia and the right of collective bargaining. Both come under statutes of the ILO and the Universal Declaration of Human Rights. Employees are free to join any political body, trade association, NGO or religious / cultural group of their choosing so long as these groups are not illegal. MYEG’s employee handbook clearly outlines the rights and benefits that employees possess at MYEG. Translation of this handbook into Bahasa Malaysia was completed in FY2022. Other items such as Industrial Relations SOPs, Performance Improvement Plans, Warning Letters, Show Cause Letters and induction programmes are also in the midst of translation into Bahasa Malaysia. Our management personnel have also undergone training when it comes to dealing with any reports made. In FY2022, 119 team members consisting of assistant managers, team leaders and assistant team leaders attended bullying and harassment training. GRIEVANCE MECHANISM Management unequivocally supports employees’ rights to flag any actions that involve harassment, bullying, human rights violation and breach of labour laws via MYEG’s whistleblowing channel and policy. Employees are neither censured nor discouraged from sharing their grievances. They may also do so collectively. All complaints will be thoroughly investigated. Unless required by law, the identities of complainants will be kept confidential. In FY2022, zero cases were brought up through the grievance mechanism for human rights or labour standards violations. There have been zero reported infringements on the rights of any persons, adult or child, nor any incidence of forced or compulsory labour. Neither has there been any violation of human rights involving the rights of indigenous people at any time in the Company’s history. HIRING AND ATTRITION RATES MYEG hired a total of 435 new employees in FY2022, bringing our total employee count to 2,308 personnel as at 31 December 2022. We also take pride in hiring local talent, which is why only 1.4% of our workforce consists of foreigners at our Malaysian operations. Additionally, 5.4% of employees are contractors or temporary staff. Our attrition rates remained healthy in FY2022 compared to industry peers, with 679 employees undergoing attrition largely due to the release of contract staff and role restructuring within the organisation to boost work efficiency. Category Resigned Average Head Count Attrition Rate* % Managerial and above 34 191 17.80% Executive and below 645 2,239 28.81% * Figures are derived from average headcount for the year. 1) For the “Managerial and above” category, 1 out of 34 resigned due to completion of project. 2) For the “Executive and below category”, 91 out of 645 resigned due to completion of project. 98

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