My EG Services Berhad Annual Report 2022

MATERIALITY MATTERS (cont’d) INDIRECT ECONOMIC VALUE CREATED MYEG continued to prioritise its returns to stakeholders, more so given the pandemic’s reduced significance in the socioeconomic sphere. Economic value generated Economic value distributed Total monetary value/spend on procurement Total payout to employees in salaries and benefits Taxes paid to government Repayments to financiers Dividend returns to shareholders Economic value retained 530,463 342,548 304,449 97,051 2,568 14,820 86,316 187,915 721,877 477,979 546,102 100,986 1,689 27,344 79,002 243,898 651,107 2020 (RM ‘000) 2021 (RM ‘000) 2022 (RM ‘000) 385,057 665,240 109,403 4,028 53,809 94,666 266,125 Please refer to the Statement of Value Added Distribution and Simplified Financial Statement section of this Annual Report for detailed information on the indirect values created and distributed. CYBER SECURITY With MYEG’s core business heavily revolving around being an e-Government and commercial service provider, cyber threats have to be taken extremely seriously. Given how much potential damage and disruption cyberattacks could cause to the Group’s brand image, financials and public / stakeholder relations, it is essential for MYEG to have a proper cyber security system in place. MYEG’s Endpoint Detection and Response (“EDR”) Security implementation with an integrated solution delivers visibility, segmentation, and protection throughout MYEG’s entire network infrastructure. Furthermore, the Group employs a Multi-Factor Authentication (“MFA”) solution to protect sensitive data by adding an extra layer of security and improving access control. MYEG’s migration to the cloud and utilisation of the modern cloud-native infrastructure, as well as the adherence to stringent safety measures, continues to fortify our cyber security to avoid any data breaches. The migration from premises security hardware to a cloud-based security service allows MYEG to expand its slew of cyber security tools (i.e. Application Security - DDoS Protection, Rate Limiting, Web Application Firewall, SSL / TLS Encryption, Application Performance - CDN, DNS management, Load Balancing, Smart Routing, etc.) using Cloudflare and Imperva. Therefore, MYEG continues to solidify its systems, protocols and best practices to protect and recover computer systems, devices, networks, and programmes against any type of cyberattack. IT Security Training and Awareness Antivirus and Anti-malware System IT Audit and IT Governance Programmes Physical and Logical Access Controls System Threat and Vulnerability Management Intrusion Detection and Prevention MYEG’s Cyber Security Measures: 78

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