My EG Services Berhad Annual Report 2022

SUSTAINABILITY STATEMENT Contrary to last year’s ABAC refresher course being held virtually, the FY2022 yearly ABAC refresher course was held physically. This allowed easier teaching of the course’s content to attending participants. MYEG remained determined in ensuring as many participants as possible attended this yearly ABAC refresher course, which is detailed below: Training Agenda Training Objective Training Outcome r Overview of the ABAC Framework II r ABAC Policy r Governance structure and corruption risk management r Managing transactions r Your business ethics (as MYEG employees) r Your responsibility in managing MYEG’s external parties r Other enforcement and monitoring efforts r Getting help r Making a report r To deploy various communication tools and methods to raise awareness on the ABAC Policy and the Group’s anti-bribery and anti-corruption stance amongst its stakeholders. r To create an awareness in the organisation on the importance of employees in preventing bribery and corruption. r Team members are compliant with ABAC Laws r To create a culture of integrity within MYEG r Regular training will provide staff with a thorough understanding of the policies and legal requirements necessary for an ethical workplace r To highlight the importance of the staff’s role in preventing bribery and corruption. As at FY2022, all the Board members attended the training on anti-corruption as well as 100% of MYEG’s Senior Management and employees have attended the training and awareness programme on anti-corruption. All employees are also required to sign a Code of Conduct Acknowledgement and Declaration form. Anyone found breaching the code will be terminated immediately. MYEG takes its ABAC Policy very seriously, and strong measures are always taken to consistently improve the Group’s initiatives under the ABAC agenda. MYEG utilises various channels such as social media, its Employee-Self-Service (“ESS”) portal, employee handbooks and manuals, meetings, e-mails, HOD reminders as well as many more to spread better awareness of ABAC beyond the refresher training courses. More on MYEG’s related anti-corruption policies can be found on the company’s website at https://www.myeg.com.my/investor-relations/governance. MYEG’s goal in spreading ABAC awareness is to prevent any illegal acts from ever occurring within the organisation. MYEG wants to empower all employees and Board members to easily identify potentially corrupt acts and flag them as a potential threat, which can be done through the proper channels of the Group’s whistleblowing and grievance mechanisms that alert management to any incidences. To keep staff constantly aware about MYEG’s stance on corruption and bribery, the Group’s HODs periodically remind employees about the disciplinary actions that could be brought upon them if they fail to comply. All of MYEG’s operations have been assessed for corruption-related risks. Certain departments in the organisation have been deemed more susceptible to corruption risks, particularly the Procurement Department. Other departments are those that deal with or have direct contact with customers, agents, suppliers, business partners, and authorities. These identified departments are: r Admin Department r Technical Department, i.e. Infrastructure and Network r Fulfilment Department, i.e. Delivery Officers r Operations Department, i.e. Customer Service for Immigration Services MYEG remains aware of the higher risk of its Procurement and Logistics personnel, and therefore consistently require the personnel to undergo internal assessments as well as sign a document to signify their acknowledgement of the Group’s ABAC Policy. These assessments also allow the Group to thoroughly evaluate, and subsequently rectify, any procedural gaps regarding anti-corruption framework implementation within the organisation. In FY2022, MYEG updated its risk assessment for high-risk departments, which is reported quarterly to the RMC. We continue to maintain that MYEG is an apolitical organisation, and thus does not favour or promote any political party. MYEG has not made donations to any political party. Nonetheless, MYEG may occasionally take part in CSRdriven charitable or nation-building events organised by the government or other public entities. MYEG also has not condoned, and will not condoned, any form of corruption. In FY2022, there were zero incidences of corruption at MYEG. SUSTAINABILITY GOVERNANCE (cont’d) 71

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