20 EXCEL FORCE MSC BERHAD Sustainability Statement (Cont’d) COMMUNITY (CONT’D) Name of organisation Principle activity The Malaysian Islamic Virtue Organization (PERKIM) Negeri Sembilan branch Giving, providing, administering and carrying out Islamic lessons and education through all media. Carrying out all virtuous work including giving assistance, charity, scholarships and philanthropy to those who are worthy and carrying out other charities for the sick and poor. Yayasan Chow Kit Yayasan Chow Kit is a local NGO connecting volunteers and corporates to community projects and community needs. Women’s Aid Organisation WAO provide free shelter, counselling, and crisis support to women and children who experience violence so they can heal and thrive. Spastic Children’s Association of Selangor and Federal Territory (SCAS & FT) SCAS & FT is a one-stop centre for a complete range of services for persons with Cerebral Palsy. Children are admitted as young as possible, or as soon as they are diagnosed with cerebral palsy. There is no exit age and services are free of charge. Shelter Home for Children This is a registered welfare organisation for abused, abandoned, neglected or at-risk children. MARKETPLACE The Group believes it is important to maintain a good level of communication and understanding with internal and external stakeholders, necessary for good corporate governance, and protect its reputable and sustainable business entity. The Group conducts stakeholder engagement to identify key stakeholders for the Group. This engagement evaluates the level of influence and dependence, whether directly and indirectly towards the Group. A summary of the stakeholders groups, the sustainability topics and the type of engagement with frequency are shown in the following table. List of stakeholder Sustainable topic Type of Engagement Frequency Customers • Regular meeting with customers • Provide stable, cost effective and reliable solution, • Maintain good rapport for mutually beneficial relationship. • Regular interactions with decision makers, influencers and users within the customer organisation • Regular operation reviews/meetings • On-going • On-going Suppliers • Ensure products are reliable, high quality and cost effective. • Ensure after sales service is available, including emergency support. • Forge strategic partnership • Regular meetings and correspondences • Get updates on latest product offering • Supplier evaluation and rating • On-going • On-going • Annually Employees • Health and safety • Communication and engagement • Working condition and welfare • Career development and training • Performance review • Operation in compliance with applicable laws and standard operating procedures • CSR activities • Social event with employees • Training and development • Formal department/town hall meeting • Appraisal and performance review • Collaboration with non-profit organisation • On-going • On-going • On-going • Annually • On-going Shareholders • Conduct Annual General Meeting (AGM). • Setup investor relations (IR) website for ease of communication • Business performance • Operation in compliance with applicable laws and regulations • Annual Report • Interim financial report • Corporate website and investor relationship channel • Regular meetings and correspondence • Annually • Quarterly • On-going • On-going
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