Our material matters represent the issues that are most important to our business and stakeholders, guiding us in developing strategies and initiatives that maximise shared value creation. Reflecting the importance of sustainability to the organisation, our material matters are identified by shortlisting key matters across the ESG spectrum. These matters are prioritised by assessing each matter’s significance to our stakeholders and impact on our business, a process which was last carried out in full during FY2022. In January 2023, we leveraged on the assessment carried out in FY2022 and obtained further input from external stakeholders through interviews and online surveys on the existing list of 11 material matters. The finalised list of material matters, as presented in this section, forms the focus of our reporting, communications and disclosures both within this report and the Sustainability Statement contained within it. Significance of UEM Edgenta’s impact Low Low High High Importance to Stakeholder Local Community Customer Satisfaction Business Ethics Occupational Health and Safety Environmental Management Supply Chain Management Economic Development Employment Culture Innovation Human Rights Assessment Climate Change and Energy Lower relative importance Environment Social Economic Higher relative importance OUR MATERIAL MATTERS OUR MATERIAL MATTERS Key Takeaways: While acknowledging the significance of all material matters, the materiality matrix provides a visual representation of the comparative significance of each matter in relation to others. Compared to last year’s matrix, a few material matters were viewed as very important to stakeholders, namely Occupational Health and Safety, Business Ethics, Customer Satisfaction and Innovation. MATERIALITY ASSESSMENT PROCESS MATERIALITY MATRIX Based on the responses provided, a materiality matrix was generated, showing the average score assigned to each matter by our stakeholders across FY2022. Changes in the relative positions on the material matters allow us to align our material ESG matters/issues with our business strategy for the year 2022. The matrix indicates the relative importance of each matter to one another, with each matter deemed to be important within the Group’s overall strategic and ESG agendas. STEP 1 Internal and external stakeholders are engaged to score the material ESG matters based on its importance Stakeholder responses are collated and analysed Based on the responses, a materiality matrix is generated for effective visualisation of the relative importance of the matters The materiality matrix is presented to the Group’s ESG Working Group and Board of Directors for validation Note: Innovation = Innovation and Technology-based Operational Excellence Topic Identification Material ESG matters are identified based on their relevance to the Group STEP 2 Stakeholder Engagement Analysis of Importance STEP 3 STEP 4 Matrix Generation STEP 5 Validation DEFINITION OF MATERIAL MATTERS SUSTAINABILITY PILLAR MATERIAL MATTERS DEFINITION AND DETAILED DESCRIPTION ECONOMIC ENVIRONMENT SOCIAL BUSINESS ETHICS Conducting business ethically by preventing abuse of entrusted power for private gain, remaining compliant with laws and regulations and protecting the Group’s and our stakeholders’ data from cybersecurity breaches, while incorporating business ethics into our business practices and governance structure Using technology to transform our processes for enhanced efficiency and reduced costs, and to proviude our customers with more effective and technologically-advanced solutions Generating economic value from our business activities and sharing this value with local communities through remuneration and local hiring while driving continued market expansion Maintaining fair practices across our supply chain while developing local suppliers through purpose-fit programmes such as the Malaysian government’s Bumiputera Vendor Development Programme Actively anticipating, recognising, evaluating and controlling hazards arising in or from our workplaces that could impair the health and wellbeing of our employees, including their mental health Taking concerted climate action by reducing our direct and indirect greenhouse gas (“GHG”) emissions and reducing energy consumption across our operations Adopting responsible environmental management strategies across waste management, material use and water consumption Ensuring a non-discriminatory and merit-based approach to employment while supporting talent growth and carrying out succession planning Meeting our customers’ quality standards while ensuring their health, safety and data privacy are safeguarded at all times Actively monitoring and managing human rights matters across our value chain Devising and delivering community engagement initiatives and development programmes that create positive, long-term social impact INNOVATION AND TECHNOLOGY-BASED OPERATIONAL EXCELLENCE ECONOMIC DEVELOPMENT SUPPLY CHAIN MANAGEMENT CLIMATE CHANGE AND ENERGY OCCUPATIONAL HEALTH AND SAFETY ENVIRONMENTAL MANAGEMENT EMPLOYMENT CULTURE CUSTOMER SATISFACTION HUMAN RIGHTS ASSESSMENT LOCAL COMMUNITY p.70 p.71 UEM EDGENTA BERHAD INTEGRATED ANNUAL REPORT 2022 1 2 3 4 5 6 7 8 9 MANAGEMENT DISCUSSION & ANALYSIS
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