UEM EDGENTA BERHAD ANNUAL REPORT 2021 1 2 3 4 5 6 7 MANAGEMENT DISCUSSION & ANALYSIS 85 84 Water UEM Edgenta acknowledge our role in managing a finite resource such as water. Most of the water that we consume for our office and operations is withdrawn from municipal water supplied by the utility provider. We keep an eye on initiatives which can help to reduce water consumption, these include water recycling efforts or rainwater harvesting. UEM Edgenta embarked on rainwater harvesting to be utilised in RSA cleaning and plant irrigation from November 2021. UEM Edgenta prioritises creating a positive impact on the lives of our employees and local communities. Our focus areas include providing financial, emotional and mental support to our employees for their health, safety and well-being; and organising learning and development programmes to enable our staff to acquire new skills and knowledge. Despite the challenges faced as a result of COVID-19 which in turn impacted movement and the level of activities in certain areas of our businesses, there were no furloughs nor wage cuts that was conducted during the year, thus enabling our employees to maintain their standard of living during these challenging times. During the pandemic, we extended support to our employees as they transitioned from a Work-From-Office to Work-FromHome lifestyle through initiatives such as subsidised internet bills and flexible working policy that provides the flexibility for employees to work from home as well as staggered working hours. In addition, the Group supported the vaccination drive for our employees as a whole and ensured that our frontliners were fully protected. Where possible, the Group accelerated the vaccination efforts by purchasing vaccines for our frontliners in order to ensure they could safely return to work and minimised the disruption of critical support services at our operating sites. HSSE remains crucial to our operations. In our relentless pursuit to achieve Goal Zero culture through HSSE leadership, we strived to strengthen our safety culture with a strong focus on caring for people and ensuring leadership commitment. As an organisation that promotes equality, our hiring process is based on merit, and we emphasise diversity and inclusivity in our workplace. We will continue to invest in talent and ensure that our employees continue to be trained and developed under structured learning programmes hosted by Edgenta Academy. For customer satisfaction, we strive to ensure quality and efficient product and service delivery that meets or surpasses expectations. In relation to human rights practices, we have included relevant clauses within contracts with our business partners which are expected to be complied with. In the meantime, we are seeking to enhance our human rights management across the Group and our value chain. Not forgetting the underprivileged and marginalised segments of our society, the Group implemented various initiatives through our Corporate Social Responsibility (“CSR”) programmes that include educational and social activities as well as donations in cash and in kind to empower the community. SOCIAL VALUE CREATION SUSTAINABILITY STATEMENT SUSTAINABILITY STATEMENT Total Water Consumption (m3) at Menara UEM, 11 site offices and EMSB operation: FY2018* 312,628 FY2019* 362,050 FY2020* 576,626 FY2021 400,764 Note: * Reinstated
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