2019 UEM Edgenta Annual Report

78 79 UEM Edgenta Berhad UEM EDGENTA AT A GLANCE MESSAGE FROM OUR LEADERSHIP STRATEGIC FOCUS OPERATIONAL REVIEW SUSTAINABILITY EFFORTS CORPORATE GOVERNANCE INTRODUCTION FINANCIAL REVIEW ADDITIONAL INFORMATION Annual Report 2019 The Social pillar focuses on achieving outcomes which contribute to Better Lives for all our stakeholders. These include the communities which we engage with and the activities we undertake to ensure the health and safety of not only our employees, but the external stakeholders who are impacted by our services. SOCIAL BETTER LIVES – HEALTH AND SAFETY Health, Safety, Security and Environment (“HSSE”) is always front and central in everything we do. In our business of providing essential services to multiple industries, our staff are exposed to many Health and Safety risks. “Goal Zero” Culture through HSSE Leadership Our vision of “Goal Zero” is an aspiration which influences our mindset and drives our staff behaviour towards HSSE excellence, a key element in the Edgenta Way. We are close to completing all our milestones set in the 2018 - 2020 HSSE Master Plan, which was designed to optimise safety across our businesses. The Master Plan focuses on Leadership / Culture, HSSE Management Systems and People, and the results we have achieved to date across all three pillars have been positive. Leadership is now more visible and felt at the frontlines, with management systems supported by well-defined processes for our business to continue operational excellence. We achieve our goals by ensuring our people and service partners are well-trained to deliver their respective duties based on responding to risks, as well as compliance with global standards and best practices. All these efforts are underlined by our commitment towards continuous improvement and innovation, using technology to create a holistic HSSE Digital Eco System as the ’arrowhead’ in transforming HSSE into the digital era and achieve our Goal Zero targets. Our achievements in safety did not go unnoticed. The Infrastructure Services division received a Silver Award in the prestigious annual Malaysian Society of Occupational Safety and Health (“MSOSH”) in recognition of the safety improvements and initiatives that we have done. We also presented a paper on our Leadership Safety Journey during the ASEAN HSE Excellence Conference in July 2019, sharing the gains we have made in this space and how companies can adopt some of our practices into their organisations. Safety Initiatives in 2019 In 2019, our focus remained on achieving zero fatalities and zero serious injuries. During the year, the following initiatives were carried out to enhance our commitment to HSSE: • Safety Day 2019, with the theme “Comply”, was held consecutively at 40 locations including our operations in Dubai and Indonesia, involving 8,582 staff and subcontractors. • Leadership felt and visible on the ground Top Management site visits, including night visits to pavement site activities and Heating, Ventilation and Air Conditioning (“HVAC”) systems at hospitals, among others 1 Over 24 leadership walkabouts conducted, as well as 60 Regional Managers site safety inspections 2 • Safety Vehicles Awareness Campaign Together with our client, PLUS, we embarked on a Safety Vehicles Awareness Campaign to highlight the functions of the Safety Vehicles through strategic media activities. BETTER LIVES – HEALTH AND SAFETY Sustainability Statement Sustainability Statement • Driving the 2019 HSSE Theme “Comply” In 2019, as part of the HSSE Master Plan’s progress, we continued to enhance HSSE standards on the ground by conducting toolbox talks every day, provided further safety-related trainings and implemented consequence management (positive and negative), which resulted in 39,594 touchpoints (excluding the daily toolbox talks conducted on sites). • Gaining traction on Education, Engineering & Enforcement The 112-strong team of HSSE and Quality Excellence met in Nilai in February in a convention and from this convention, Enforcement was a key driver that made the theme ‘Comply’ a success. • From the study and analysis of incidents in 2017 and 2018, we identified site supervision as an improvement area for the Infrastructure Services division in which we embarked on the ‘Supervisor 2.0’ programme, training 295 Mainline Infrastructure Services frontline supervisors and technicians in the first phase throughout 2019.