AL-SALAM REIT ANNUAL REPORT 2020

77 ANNUAL REPORT 2020 Responsibilities of The Board • Endorses and oversees the implementation of the REIT’s sustainable strategy to ensure key targets are met. • Takes responsibility and accountability for the REIT’s communication on sustainability issues to stakeholders. • Establishes a culture of integrity by placing emphasis on communication about sustainability across the REIT. • Endorses material sustainability matters and the governance structure. Responsibilities of the Manager • Develops the overarching sustainability strategy for the REIT based on material sustainability matters identified. • Provides recommendations and improvements to the Board on the material sustainability matters related to the REIT. • Formulates targets and initiatives to achieve sustainability goals pledged by the REIT. • Assesses the effectiveness of the sustainable initiatives put in place, and monitors and maintains records on these initiatives. The Board discusses highlights of the REIT’s sustainability initiatives on a periodic basis to ensure that the goals are met through effective implementation and monitoring. ENGAGING STAKEHOLDERS Engaging with the stakeholders is part of the Manager’s key agendas for having a sustainability-focused REIT to understand the concerns of the primary stakeholders and be receptive towards the input received. The table below shows the key stakeholders and the methods of engagement by the Manager on behalf of the REIT. STAKEHOLDERS AREAS OF CONCERN METHODS OF ENGAGEMENT Employees • Career Development • Staff Well-being • Employee Benefit • Performance Appraisal • Training Programme • Employee Satisfaction Survey • Medical and Group Takaful Coverage Investors • Corporate Financial Performance • Corporate Governance • Safety and Security • Investor Relationship Management • Annual General Meeting • Corporate Website • Investor Feedback Management Tenants • Safety and Security • Business Activity and Ethics • Contract Agreement • Tenant Survey • Joint Community Programme Property/Maintenance Managers • Marketing and Financial Performance • Tenants and Occupancy • Facility Management • Administration and Risk Management • Contract Agreement • Evaluation and Performance Review • Regular Building Audits Regulatory Agencies and Statutory Bodies • Labour Practices • E nvironmental Management and Compliance • Regular Meeting • Regular Inspection Suppliers • Transparent Procurement Process • Evaluation and Performance Review Non-Governmental Organisations (“NGOs”) • Social Contribution • Community Events SUSTAINABILITY STATEMENT