ROBUST CORPORATE GOVERNANCE DATA PRIVACY AND CYBERSECURITY OUR PERFORMANCE The digitalisation of services is an increasingly ubiquitous feature in businesses across sectors. This expanding virtual landscape emphasises the imperative for strong data privacy and cybersecurity measures. Functioning primarily as a healthcare REIT, the Manager is committed to safeguard customer and patient data confidentiality through various initiatives. In FY2023, we organised a Cyber Security Awareness Training session to enhance employees’ understanding of cyber risks and equip them with the knowledge to safeguard against threats encountered on the internet. Participants also gained valuable insights into managing and securing their accounts and passwords. OUR APPROACH The Manager ensures stringent adherence to the Personal Data Protection (“PDP”) Policy and has implemented a user access rights matrix. Additionally, a Cyber Security Procedure was put into action, incorporating essential cyber security measures as a guide for appropriate steps in the event of a data or security breach. We conduct a Data Recovery test on an annual basis to verify the adequacy of our backup systems, ensuring data resiliency in the event of any unforeseen circumstances. The Manager continued to implement a number of business continuity strategies with regard to digital transformation which has enabled the Fund to continually adjust in an evolving REIT sector. In FY2023, zero complaints regarding breaches of customer privacy or data loss were recorded. (Source: Corporate Services) OUR DIGITAL TRANSFORMATION STRATEGY Installed backup software and data protection Usage of Microsoft 365 cloud storage Utilised VPNs to protect network connections Implemented IT disaster recovery plan, drills, and data recovery tests 60 SUSTAINABILLITY STATEMENTS 1 2 4 5 6 AL-`AQAR HEALTHCARE REIT ANNUAL REPORT 2023
RkJQdWJsaXNoZXIy NDgzMzc=