ROBUST CORPORATE GOVERNANCE CORPORATE GOVERNANCE AND BUSINESS ETHICS OUR PERFORMANCE OUR APPROACH Good governance serves as the key to maintaining rigorous ethical conduct, ensuring accountability through effective risk management, performance assessment and exemplary leadership. As such, the Manager staunchly advocates the principles of excellent governance, striving to uphold operational integrity while safeguarding the interests of our stakeholders and tenants. Employees are equipped with anti-corruption awareness through training, with 96% of the workforce in attendance this year. We conducted corruption-related risk assessments on 100% of internal operations, compiling all findings into an integrity risk register that was presented to the Board Audit Risk Committee (“BARC”) and the Board Investment Committee (“BIC”). Internal SOPs covering account business development, internal controls, risk management, compliance, IT, talent management, finance and operations play a pivotal role in ensuring the Fund’s seamless daily operations. This is further reinforced by the Manager’s Code of Conduct and Business Ethics (the “Code”) which define the professional conduct expected of the Fund’s associates and employees. The Code includes clear guidelines and stipulates disciplinary actions for incidents of non-compliance. Augmented by policies such as the Whistleblowing Policy, Anti-Bribery and Anti-Corruption Policy (“ABAC”) and Manual, these measures collectively contribute to robust governance. Employees are wellinformed about these policies and procedures through various channels, including mail, briefings, training sessions and posters. ABAC Policy • Upholds conformity to the Malaysian Anti-Corruption Act 2009 • Outlines and informs of the Manager’s principles and guidelines with regards to money laundering, gifts, entertainment and hospitality expenses, • Fortified by our No-Gift, No-Entertainment Policy • Internally circulated among staff through briefing and training, and published on the corporate website for external communication Whistleblowing Policy • Aligns with the Whistleblowers Protection Act 2010 • Provides a secure mechanism for reporting noncompliance and misconduct within Al-`Aqar REIT • Reports are treated impartially and confidentially, and any instances of malicious intent in reporting are addressed appropriately. ANTI-BRIBERY AND CORRUPTION INITIATIVES Conduct refresher, briefing and training sessions Ensure integrity pledges by business partners Maintain due diligence procedures Conduct risk assessments PERCENTAGE OF EMPLOYEES ATTENDED ANTI-CORRUPTION TRAINING 93% 100% 2023 95% 100% 2022 Management Non-Management 57 SUSTAINABILLITY STATEMENTS 1 2 4 5 6 AL-`AQAR HEALTHCARE REIT ANNUAL REPORT 2023
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