KEY ESG PERFORMANCE INDICATORS Our Key Performance Indicators (“KPIs”), grounded in the JLG 2030 ESG Roadmap, function as precise metrics to assess sustainability development and performance across our ESG pillars. MATERIAL MATTERS FY2023 TARGETS FY2023 ACHIEVEMENTS Achieved Ongoing Progress Al-‘Aqar REIT to perform GBI assessments at our managed properties. GBI assessments have been conducted on 20.8% of Al-`Aqar properties Energy, Emissions and Climate Resilience ENVIRONMENTAL RELATIONSHIPS Maintain the tenant satisfaction survey at Al-‘Aqar REIT with a minimum score of 85% achieved. We attained a satisfaction score of 84% in our tenant survey Maintain zero fatalities, permanent disabilities or major injuries across DRMSB operations. Zero fatalities and one injury recorded at Al-‘Aqar 100% of DRMSB employees to receive OHS-related training/briefings to raise awareness about best practises in the office working environment. 8% of total employees underwent training on health and safety standards 100% of employees at Al-‘Aqar REIT to receive a briefing on the latest relevant SOPs to mitigate potential workplace incidents. OSH Guideline was provided to all staff Provide training/briefing on human rights topics and issues for 100% of employees. A sexual harassment education programme was conducted Record zero incidents of human rights infringement throughout DRMSB operations. Zero complaints regarding human rights violations recorded Tenant Satisfaction Labour Practices and Standards Occupational Health and Safety STRONG SOCIAL RELATIONSHIPS Maintain 30% female participation on the Board of Directors. 14% of the Board consists of women Provide training and regular communication on the ABAC Policy for 100% of DRMSB employees. 96% of employees received training in FY2023 Conduct one internal risk management review to incorporate ESG risk and opportunities into DRMSB’s risk management framework. Included ‘opportunities of green energy’ within the current risk profile Conduct refresher trainings on cybersecurity issues for 100% of employees. A Cyber Security Awareness Training session was conducted in FY2023 Maintain zero incidents of cybersecurity breaches or data loss across DRMSB. Zero incidents of cybersecurity breaches or data loss across Al-‘Aqar was recorded Corporate Governance and Anti-Corruption Data Privacy and Cybersecurity Regulatory Compliance and Risk Management ROBUST CORPORATE GOVERNANCE 47 SUSTAINABILLITY STATEMENTS 1 2 4 5 6 AL-`AQAR HEALTHCARE REIT ANNUAL REPORT 2023
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