Al-`Aqar Healthcare REIT Annual Report 2020

Sustainability Statement 69 Sustainability Statement ENGAGING STAKEHOLDERS Engaging with the stakeholders is part of the Manager’s key agendas for having a sustainability-focused REIT to understand the concerns of the primary stakeholders and be receptive towards the input received. The table below shows the key stakeholders and the methods of engagement by the Manager on behalf of the REIT. Stakeholders Areas of Concern Methods of Engagement Employees - Career Development - Staff Safety & Well-being - Employee Benefits - Performance Appraisal Property Managers - Marketing & Financial Performance - Tenants & Occupancy - Facility Management - Administration & Risk Management - Contract Agreements - Evaluation & Performance Reviews Regulatory Agencies & Statutory Bodies - Labour Practices - Environmental Management & Compliance - Regular Monitoring Investors - Corporate Financial Performance - Corporate Governance - Investor Relationship Management - Annual General Meeting - Corporate Website - Feedback Management Tenants (Hospitals) - Safety & Security - Business Activities & Ethics - Contract Agreements - Tenant Surveys - Joint Community Programmes Suppliers - Transparent Procurement Process - Evaluation & Performance Reviews Non-Governmental Organisations (“NGOs”) - Social Contribution - Corporate Social Responsibility