ESG Topic GRI Standard Description of Disclosure Location of Disclosure GRI 403: Occupational Health and Safety 403-1 Occupational health and safety management system Occupational, Safety & Health (page 157 - 159) 403-2 Hazard identification, risk assessment, and incident investigation 403-3 Occupational health services 403-4 Worker participation, consultation, and communication on occupational health and safety 403-5 Worker training on occupational health and safety 403-6 Promotion of worker health 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 403-8 Workers covered by an occupational health and safety management system 403-9 Work-related injuries 403-10 Work-related ill health GRI 404: Training and Education 404-1 Average hours of training per year per employee Employee Management (page 162 - 163) 404-2 Programs for upgrading employee skills and transition assistance programs 404-3 Percentage of employees receiving regular performance and career development reviews GRI 405: Diversity and Equal Opportunity 405-1 Diversity of governance bodies and employees Employee Management (page 160 - 162) & Corporate Governance Overview Statement (page 198) GRI 413: Local Communities 413-1 Operations with local community engagement, impact assessments, and development programs Community Engagement (page 167) GRI 418: Customer Privacy 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Quality & Customer Satisfaction (page 137) 182 ANNUAL REPORT 2024
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