Programme Description Specific Training Courses: • Essentials of Business Communications • The Art & Science of Influencing • The Essentials of Customer Service • Interview Skills & Technique • Food Hygiene & Safety for Food Handlers in the Food Processing Industry •Training courses that are relevant to employee job functions are carried out by external consultants • Maintains competitiveness but also improves employee knowledge of operational management, food handling skills, governance, consumer trends and property market demand Wellness Courses: • Employee Wellness: Fitness of Body and Mind for higher productivity • Employee Wellness - Attaining Fitness Intermediate • To improve employee health, well-being and ultimately enhance workplace productivity and performance by addressing both physical and mental aspects of employee health. It is in our Learning & Development policy to provide relevant training to acquire relevant knowledge, attitude, skills and right habits to complement the employee self-development and career growth. Additionally, we also provide financial assistance to employees who are interested in pursuing knowledge with a training bond imposed; and a good facility such as training rooms and laptops to be used in any ITrelated training. Tabulated below is a summary of the total training hours for Tropicana at every employee level. Employee Category FY2024 FY2023 FY2022 Senior Management 1,720 1,053 980 Middle Management 5,569 4,706.5 1,100 Executive 4,954 2,173 4,100 Non-Executive 2,648 848 1,120 Total training hours 14,891 8,780.5 9,608 Average training hours per employee FY2024 FY2023 FY2022 31.62 29.27 17.94 Average training hours by employee level FY2024 FY2023 FY2022 Senior Management 36.60 38.92 19.82 Middle Management 39.22 38.58 14.97 Executive 31.35 18.73 8.41 Non-Executive 21.35 40.38 2.03 Average training hours by gender FY2024 FY2023 FY2022 Male 26.18 35.4 6.97 Female 35.60 26.28 10.97 163 SUSTAINABILITY
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