Our Human Rights Policy has been made available to the general public via our corporate website and in our employee portal in order to encourage awareness and tipping on potential or actual violations by our stakeholders and the general public. To ensure that no grievances or tipping on any or potential human rights violations go unheard and unresolved, we have in place a secure and trusted whistleblowing channel to allow aggrieved parties or any other parties with information on human rights violations to raise their concerns without any fear of retaliation. Our grievance channel has been made public via our website, allowing our internal and external stakeholders to provide tips confidentially and anonymously. However, to facilitate investigation and ensure protection against retaliation, we do encourage whistleblowers to share their contact details. Notwithstanding, we investigate all complaints, irrespective of whether it is anonymous or otherwise. Zero Discrimination & Equal Opportunity We are committed to providing equal opportunities and fostering a work environment that is free from unlawful discrimination or harassment across the organisation. We monitor this commitment through our employee surveys or feedback and encourage employees to report any incidents to their immediate manager, Human Resources (“HR”) or through our whistleblower channel. This commitment is part of our company code, which prohibits any form of discrimination based on race, religion, gender, age, sexual orientation, disabilities and nationality. We have included this stance via our Human Rights policy, which is made available publicly and applicable to anyone dealing with us. We aim to create an inclusive workplace that is accessible to all employees, including those with disabilities. This commitment includes providing essential facilities such as handicapped parking spaces, wheelchair ramps and universally accessible restrooms to ensure that di erently abled employees can navigate the workplace safely and e ciently. Labour Practices We are aware that we rely not only on enablers performing corporate functions at our headquarters but also on labourers and other personnel at our premises, construction sites and completed properties. An overview of our key policies and practices, which apply to all workers at our premises and construction sites: Our Policy Description Equal Pay for Equal Work • We foster a fair working environment where compensation is based on job responsibilities, qualifications and performance, free from bias • Our dedication to equal pay is both a legal obligation and a core aspect of our corporate culture No Recruitment Fees • Recruitment fees for foreign workers have been a contentious issue in recent years due to the ambiguities surrounding whether it should be borne by the employer, employee or recruitment agencies • Tropicana supports and adopts Malaysia’s stance of “No recruitment fee”. Malaysia, as a member state of the ILO, has adopted a “no recruitment fee” concept from its Fair Recruitment Initiative in 2014, whereby it has been implemented verbally to disclose the responsibilities of the employers in bearing the cost of recruitment • Our “No Recruitment Fee” stance is crucial in avoiding actual or any perception of workers at our construction Conducive Working & Living Conditions • We ensure that our work sites comply with the health and safety standards • As part of our commitment to ensure a conducive workplace, we ensure that we comply with the law with respect to working hours and rest time • Our commitment to a conducive workplace also means we continuously assess the possibilities and feasibility of adopting better processes and construction approaches and integrating new technologies in delivering our business • With respect to living conditions, we ensure that all foreign labourers are provided with comfortable housing, which is, at minimum, based on Malaysia’s Employees’ Minimum Standards of Housing, Accommodations and Amenities Act 1990 • We understand that conducive workplace and living conditions are an important ingredient in complying with our stringent health and safety policies. Instances such as human fatigue leading to accidents/mishaps and the spread of communicable diseases can be mitigated and avoided through conducive workplace and living space arrangements 155 SUSTAINABILITY
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