Stakeholders Areas of Interests/Concerns Engagement Platform Management Response Employees • Update on the current and future directions of the Group • Career development opportunities • Beneûts and remuneration • Conducive working environment • Human rights • Welfare considerations Ongoing • Meetings and interactions (management and departmental meetings) • Internal communications (Tropicana Employee Portal, emails, print, social and digital media) As needed • Staû induction program • Internship program • Staû engagement events • Learning & development program • Corporate announcement • Employee feedback survey Annually • Employee handbook • Employee performance appraisal • Protect the welfare of employees while cultivating a continuously learning culture to achieve targeted objectives set by the group or each division • Promote transparent communication with employees • Provide equal employment opportunities without discrimination • Oûer good beneûts and remuneration packages • Provide relevant upskilling and development opportunities • Ensure compliance with the Occupational Safety and Health Act (<OSHA=) 1994 and the Employment Act of 1955 Community & NGO • CSR program (underprivileged and underserved community) • Health and environmental initiatives • Community investments and engagement projects Ongoing • Corporate website • Meetings and interactions with NGOs and partners • Social and digital media • Direct communication (SMS, WhatsApp and email correspondence) Bi-monthly • Tropicana lifestyle magazine Quarterly • CSR campaigns and events As needed • Ad-hoc charity events • Reach out to the local communities in the area in which we operate • Engagement or dialogue with local communities and NGOs to address concerns • Investment in education, health, sports and welfare to improve community wellbeing Media • Updating information on business performance, launches, ESG initiatives, strategic partnerships and growth progress • Financial performance • Business continuity Ongoing • Press releases and media engagement As needed • Product launches and corporate events • Advertorial placement Annually • Media engagement events • Engage with media regularly through our communication channels such as email, social media and website • Respond in a timely manner to media enquiries via the Group Corporate Communication department 103 SUSTAINABILITY
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