Empowering Our People and Enriching Our Communities Press Metal Aluminium Holdings Berhad SECTION 5 • DELIVERING SUSTAINABLE VALUE FOR OUR STAKEHOLDERS 210 Building robust partnerships with these stakeholders is pivotal in advancing sustainable development initiatives that benefit the wider community. By delving into local perspectives, we are able to devise targeted action plans that tackle key issues effectively. Managing Community Relations The Local Community Communication SOP provides guidance for engagement, delineating criteria for communication across diverse community segments and guiding CSR initiatives with clarity and purpose. This ensures that our efforts are effectively aligned to local needs. On a broader scale, the Communications & Public Relations Department (“CPRD”) facilitates interactions with key stakeholders, addressing a spectrum of concerns — economic, social, cultural, environmental, safety, and health — while overseeing emergency risk communications with diligence and foresight. Our commitment to local communities is reflected in the Human Rights Policy, which acknowledges the diversity of both the workforce and the wider community. By respecting differences in customs, cultures, and values, we foster an inclusive society that builds mutual respect. In Sarawak, an induction programme provided to our employees equips our ethnically diverse workforce with the knowledge to understand and respect local traditions, embedding inclusivity into everyday interactions. Promoting Community Development The Communication & Public Relations (“CPR”) Management System structured around five (5) pillars — socioeconomics, health and safety, education, the environment, and sports — each underpinned by defined categories that serve as guiding principles. This strategic framework enables a comprehensive and adaptable approach to community development in our effort to deliver impacts while addressing the multifaceted needs of the communities we serve. Pillars Guiding Principle/ CSR Category Expected Outcomes Socioeconomics • Economics • Social Change • Work/ Policy • Development Enhanced economic growth and elevated quality of life for local communities. Health & Safety • Physical Health • Safety & Security • Development • Sponsorship Improved health awareness and securing trust in the safety of our operations among local residents. Education • Development • Sponsorship Elevated educational quality and built a pipeline of skilled talent for future growth. Environment • Environment • Development • Sponsorship Sustained environmentally conscious operations and secure community confidence in our operations. Sports • Development • Sponsorship Cultivate sports talent and community achievements Establishing Community Grievance Mechanism The Local Community Grievance Management SOP establishes a transparent and unbiased grievance platform for local communities to voice concerns – encompassing socioeconomic, environmental, health and safety, developmental and educational matters – and handling their concerns fairly and efficiently. Dedicated CPR personnel have been appointed to address and manage community concerns. In building a stronger relationship, the Community Grievance Committee has been established to oversee the platform for local communities in voicing their concerns. The committee facilitates regular open dialogues between our facilities with the community representative in our effort to be more proactive in meeting the community needs.
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