Delivering Sustainable Value For Our Stakeholders Delivering Sustainable Value For Our Stakeholders Press Metal Aluminium Holdings Berhad 182 183 Integrated Annual Report 2023 Empowering Our People and Enriching Our Communities We support our local health sector in various forms, including financial support and resource contributions, aiming to make a substantial impact on community health. In FYE2023, we contributed approximately RM749,000 towards supporting local health providers, with notable contributions including: • Sponsorship of one (1) unit portable x-ray machine worth RM500,000 to Bintulu Divisional Health Office (with another unit to be sponsored in year 2024) • Sponsorship of RM200,000 to Bintulu Divisional Health Office to aid them in their digital transformation journey • Sponsorship of medical fridge, laptop, chairs and folding tables to assist and support the local health authority in improving their current medical facilities Empowering Our People and Enriching Our Communities ICT Equipments Contribution to Bintulu Divisional Health Office Contribution of Medical Fridge to Pharmacy Unit Hospital Bintulu Sponsorship of MegaCPR Bintulu Division Sponsorship for Sambutan Hari Pembantu Perubatan Bahagian Bintulu Health OUR VALUE CREATION As a testament to our CSR efforts, we have established community-oriented programmes focusing on various fields of societal development. Through educational support and in-kind contributions, we strive to create enduring positive impacts on the wellbeing of surrounding communities. Organising CSR Programmes and Charity Contributions We take pride in our commitment to supporting and strengthening local communities through various in-kind charitable contributions and CSR programmes, cementing our role as a socially responsible organisation that prioritises societal well-being. By forging strong partnerships with these stakeholders, we may influence to drive sustainable development initiatives that benefit the broader community. Understanding the concerns and needs allow us to develop targeted action plans. Through this structured framework, we strive to build meaningful relationships through community dialogues. Managing Community Relations and Cultural Sensitivity Criteria detailing communication activities for each target community category are outlined in the Local Community Communication SOP, guiding decision-making on CSR projects. On a larger scale, our Communications & Public Relations (“CPR”) Department serves as a medium to facilitate effective stakeholders’ communication, addressing various issues such as economic, social, cultural, environmental, safety and health concerns as well as emergency risk communications. Our commitment to local communities is further detailed in our Human Rights Policy. We recognise the diversity of our workforce and community, respecting differences in customs, cultures and values. In Sarawak, our induction programme helps our ethnically diverse workforce to understand and respect local customs, backgrounds and traditions as well as promoting cultural sensitivity and inclusion in daily interactions. In tandem with this, we continuously evaluate and seek to improve our community management approach while conducting training programmes to raise greater awareness among our employees. Promoting Community Development The CPR Management System delineates our CSR agenda around five (5) pillars: socioeconomics, health and safety, education, environment and sports. Each pillar is guided by specific CSR categories as its guiding principles, while some pillars may be paired with one or more categories, allowing for a comprehensive approach to community development. Pillars Guiding Principle/ CSR Category Expected Outcomes Socioeconomics • Economics • Social Change • Work/ Policy • Development • Enhancement of local community’s economic growth • Improvement in local community’s quality of life Health & Safety • Physical Health • Safety & Security • Development • Sponsorship • Improvement in local community’s quality of health and health awareness • Securing the local community’s trust in the safety of our production processes and procedures Education • Development • Sponsorship • Enhancement in the quality of the education process • Improvement in the quality and quantity of talents Environment • Environment • Development • Sponsorship • Maintaining the environmental friendliness of our operations • Securing the local community’s trust in our environmentally conscious production processes and procedures Sports • Development • Sponsorship • Improvement in the quality of sports talent • Improvement in the local community’s sports achievements Platforming Community Concerns for Resolution Our Local Community Grievance Management SOP outlines the protocol for community members to voice their concerns on issues relating to our operations. Grievances may cover socio-economic, environmental, health and safety, developmental, educational and other concerns. The protocol is designed to have a transparent process for dealing with grievances and complaints in a fair, consistent and prompt manner. We ensure that community members can voice their grievances promptly and satisfactorily, guaranteeing that the needs of our community stakeholders are heard and addressed, thus promoting the transparency and accountability in our decision-making processes.
RkJQdWJsaXNoZXIy NDgzMzc=