87 SUSTAINABILITY STATEMENT Having these IT safeguards in place reduces MYEG’s chances of being exposed to a future cyberattack whilst also preparing us in case one does occur through a united front. 5IFSF XFSF [FSP TVCTUBOUJBUFE DPNQMBJOUT DPODFSOJOH CSFBDIFT PG DVTUPNFS QSJWBDZ BOE MPTTFT PG DVTUPNFS EBUB /P data breaches or framework non-compliances occurred during the year under review. FY2022 FY2023 FY2024 Number of substantiated complaints concerning breaches of customer privacy and losses of customer data 0 0 0 Number of data breaches or framework non-compliances 0 0 0 BUSINESS MODEL GOVERNMENT CONCESSIONAIRE "T B HPWFSONFOU DPODFTTJPOBJSF .:&( PQFSBUFT BU UIF JOUFSTFDUJPO PG UFDIOPMPHZ BOE HPWFSOBODF DPNNJUUFE UP BEWBODJOH OBUJPOBM FDPOPNJD EFWFMPQNFOU PCKFDUJWFT 5ISPVHI UIF EFQMPZNFOU PG DVUUJOH FEHF UFDIOPMPHJFT XF FOEFBWPVS UP TUSFBNMJOF USBOTBDUJPOT BOE QSPDFTTFT CPUI EPNFTUJDBMMZ BOE BDSPTT CPSEFST #Z QJPOFFSJOH UIF BEPQUJPO PG JOOPWBUJWF TPMVUJPOT XF QMBZ B QJWPUBM SPMF JO QSPQFMMJOH DPVOUSJFT XIFSF XF PQFSBUF VQ UIF WBMVF DIBJO thereby fostering sustainable economic growth and prosperity. /PUBCMZ .:&( IBT JOWFTUFE IFBWJMZ JO EFWFMPQJOH 8FC DBQBCJMJUJFT UIBU JU BJNT UP EFQMPZ BDSPTT UIF SFHJPO JO DPMMBCPSBUJPO QSJODJQBMMZ XJUI UIF HPWFSONFOUT PG UIF SFHJPO GPDVTJOH FTQFDJBMMZ PO NBLJOH SFHJPOBM DSPTT CPSEFS TVQQMZ DIBJO BOE USBEJOH FYQPSU JNQPSU GBTUFS NPSF FGàDJFOU BOE TFDVSF &OBCMJOH NVUVBM SFDPHOJUJPO PG EJHJUBM JEFOUJUJFT PG DJUJ[FOT BOE CVTJOFTTFT BNPOH DPVOUSJFT JO UIF SFHJPO CZ MFWFSBHJOH CMPDLDIBJO UFDIOPMPHZ JT BMTP B NBKPS BHFOEB BU .:&( UBLJOH JOUP DPOTJEFSBUJPO UIF JNQPSUBODF PG JOUFSPQFSBCJMJUZ PG EJHJUBM *%T JO PWFSDPNJOH POMJOF DSPTT border fraud. #FTJEFT àOBODJBM JOWFTUNFOU UIF (SPVQ IBT FOHBHFE EFFQMZ JO EJBMPHVFT BOE DPMMBCPSBUJWF QSPKFDUT XJUI UIF government to realise economic development objectives using blockchain technology. With an existing presence in .BMBZTJB UIF 1IJMJQQJOFT BOE $IJOB .:&( BJNT UP EFQMPZ TFSWJDFT UP UIF SFTU PG UIF "4&"/ BOE 3$&1 SFHJPOT BOE DPOOFDU UIFTF OBUJPOT POUP B DPNNPO DSPTT CPSEFS USBEJOH FDPTZTUFN UP QSPNPUF HSFBUFS NVUVBM VOEFSTUBOEJOH ease of doing business and faster and streamlined customs clearance and supply chain management processes. We are also collaborating with other leading institutions and organisations to accelerate Web3 deployments in the region F H $"*$5 $IJOB 6OJWFSTJUJ .BMBZB BOE 8FC -BCT JO )POH ,POH 'VSUIFSNPSF WJB CMPDLDIBJO BQQMJDBUJPOT PO ;FUSJY .:&( T GPDVT IBT FYQBOEFE UP OPU POMZ TFSWJOH VTFST EPNFTUJD OFFET CVU BMTP FOIBODJOH TJNQMJGZJOH BOE GBDJMJUBUJOH DSPTT CPSEFS USBOTBDUJPOT BNPOH JOEJWJEVBMT CVTJOFTTFT BOE HPWFSONFOUT *O EPJOH UIJT XF BJN UP FOIBODF DPPQFSBUJPO BNPOH DPVOUSJFT JO UIF SFHJPO UIVT DPOUSJCVUJOH UPXBSET the development of a more unified regional marketplace. )PXFWFS PQFSBUJOH BT B HPWFSONFOU DPODFTTJPOBJSF .:&( SFDPHOJTFT UIF JOIFSFOU TVTDFQUJCJMJUZ UP áVDUVBUJPOT induced by political dynamics and policy shifts. Political goings-on and such occurrences undoubtedly impact our financial and non-financial value creation capabilities to a certain extent. *O SFTQPOTF UP TVDI DIBMMFOHFT .:&( BEPQUT B QSPBDUJWF BQQSPBDI FYUFOEJOH PVS SFBDI JOUP CMPDLDIBJO BOE PUIFS commercial sectors as well as diversifying into multiple geographies. This strategic diversification not only mitigates risks associated with single government-related uncertainties but also fortifies our resilience in the face of evolving economic landscapes. ': TBX OFX BOE POHPJOH EFWFMPQNFOUT JO WBSJPVT TFDUPST UIBU .:&( IBT TFSWJDFT JO BOE NPSF DBO CF GPVOE JO the Management Discussion and Analysis section of this report. MATERIALITY MATTERS (cont’d)
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