114 *OGPSNFE CZ PVS MFBSOJOH BOE EFWFMPQNFOU TUSBUFHJFT .:&( BTDFSUBJOT USBJOJOH OFFET WJB JUT 5SBJOJOH /FFET "OBMZTJT (“TNAu QSPDFTT BT TIPXO IFSF 1 2 3 4 5 Define the scope of the analysis - Including identifying t he spec i f i c FNQMPZFFT KPC SPMFT or departments that the analysis will focus PO BT XFMM BT UIF time frame for the analysis. Ident i f y the specific tasks that employees perform – Including tasks related to their job SPMF TVDI BT VTJOH specific software or FRVJQNFOU PS UBTLT related to compliance with regulations or industry standards. Determine the skills and knowledge required to perform those tasks – This may include UFDIOJDBM TLJMMT TVDI as proficiency with specific software PS FRVJQNFOU PS TPGU TLJMMT TVDI BT communication or problem-solving. By determining the skills and knowledge SFRVJSFE XF DBO identify any skills gaps and assign proper training. Assess t he current skills and knowledge of employees – These assessments are done through TVSWFZT JOUFSWJFXT PS PCTFSWBUJPOT JO order to identify any gaps between the skills and knowledge that employees currently have and what’s required to perform their tasks effectively. Develop a plan to meet the identified needs – Include developing a training programme or identifying resources that can help employees acquire the necessary skills and knowledge. 8IFO JU DPNFT UP BTTFTTJOH UIF DVSSFOU TLJMMT BOE LOPXMFEHF PG FNQMPZFFT UIF (SPVQ FNQMPZT NFUIPET TVDI BT Assessments Questionnaires and Reports 2VFTUJPOOBJSFT BSF VTFE UP EFUFSNJOF XPSLFST TLJMMT competencies and behaviours and these are to provide an FWBMVBUJPO SFQPSU 2VFTUJPOOBJSFT TVDI BT USBJOJOH OFFET JEFOUJàDBUJPOT BOE BQQSBJTBM GPSNT BSF VTFE UP DPMMFDU valuable data on employee competency. Interviews Interviewrs with the employees and their superior on skill gaps. Interviews are most likely based on frequent conversations between an interviewer and the employee which can provide valuable data on the employee’s understanding of their role and performance concerning KPIs established for their position. Focus Group Group interviews conducted by a leader aimed to encourage the participants to interact to obtain data on the training needs detected by themselves. They also tend to reveal any information that provides insight into where employees currently stand regarding the company’s objectives. Observation Observing an employee performing their everyday duties or resolving problems could provide a lot of information about their skills and knowledge and help determine which ones need to be reinforced through training. MATERIALITY MATTERS (cont’d)
RkJQdWJsaXNoZXIy NDgzMzc=