My EG Services Berhad Annual Report 2023

ANNUAL REPORT 2023 83 MATERIALITY MATTERS (cont’d) ETHICAL WORK CONDUCT AND POLICY Alongside its ABAC Policy and supply chain governance, MYEG aims to fortify a high standard of ethics when it comes to business principles and practices. Therefore, the following codes and policies have been established to achieve this: Code of Conduct Code of Ethics Code of Business Ethics Defines the expected ethical conduct of MYEG’s employees and intermediaries based on the Group’s core values and principles of integrity and responsibility. The Code of Conduct is based on principles in relation to trust, integrity, responsibility, excellence, loyalty, commitment, dedication, discipline, diligence and professionalism. The Code of Ethics is based on the principles in relation to sincerity, integrity, transparency, accountability and corporate social responsibility. The Code of Business Ethics sets out the standards of ethical business practices and conduct that the Group expects from all business associates of the Group. Non-Discrimination and Equal Employment Opportunity Policy Outlines issues related to racial discrimination, sexual harassment and other forms of inequity and prejudice, including revolting and threatening behaviours deemed inappropriate in MYEG’s workplace environment. ABAC Policy Addresses any and all forms of corrupt behaviours, acts and practices that may cause MYEG to be exposed to corruption in any form. This includes, but is not limited to, corruption elements of bribery, gifts, improper payment or benefits, favours, misuse of power, theft, fraud, forgery of documents, money laundering, blackmail, using insider information for personal gain, political contributions and more. Whistle-Blowing Policy Addresses the fully confidential channel where employees, vendors and any stakeholder can safely report corruption, or any other malpractices or grievances, without fearing punitive repercussions such as retaliation, dismissal, victimisation, demotion, suspension, intimidation, discrimination, and more. The report will be received by the Audit Committee. Either an Internal auditor or an appointed third-party investigator will subsequently investigate the whistleblowing reports. The Group’s Audit Committee also ensures whistleblowing channels remain open and accessible at all times. The policies above can be viewed and downloaded from the Group’s Investor Relations portal at https://www.myeg.com.my/investor-relations/governance. INTELLECTUAL PROPERTY (“IP”) IP continues to serve as a central element for MYEG in setting the Group apart from its competitors. MYEG excels in technological advancements, particularly in developing and enhancing specific services that are essential, especially in response to shifts in demand. A good example is the COVID-19 pandemic becoming an opportunity for MYEG to develop and improve products and services that help deal with the situation, proving the Group’s ability to instantly respond to sudden changes as well as displaying MYEG’s capacity to adapt to its surrounding circumstances. SUSTAINABILITY STATEMENT

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