ANNUAL REPORT 2023 73 Stakeholder Group Level of Engagement Forms of Engagement Issues of Concern Outcome Achieved Investors Institutional and retail investors, shareholders and investment analysts affect capital acquisition High Investor briefings Announcement of financial results Announcement of company updates and developments Investor relations portal AGM Business performance Sustainability of business model Dividend pay-out Good corporate governance Listing compliance Investors achieved a stronger understanding of MYEG’s value creation model, strategies and the sustainability of business, which in turn helps attract capital investment. Employees Employees are responsible for the day-to-day operations of the business High Company intranet Department meetings Performance appraisals Employee engagement events such as in-house talks, trainings, development programmes, and cultural events Job satisfaction Talent development and career progression Recognition, remuneration and benefits Fair, safe and positive workplace Recruitment and retention of skilled staff Gained an improved understanding of employees’ workplace and job concerns, allowing the provsion of fair and equitable benefits to help attract and retain top talents, improve team morale and strengthen MYEG’s reputation as an employer of choice. Community and General Public As a provider of e-government services, the government served is chosen by the people – the local communities and the general public High News coverage and press releases CSR activities Community engagement and outreach programmes Social media channels Ethical code of conduct and fair competition Community welfare Environmental and social impacts Maintained reputation as a good corporate citizen and continued to improve brand reputation as a company in service of the people and the community. Third-Party Intermediaries (Suppliers / Vendors / Business Partners / Contractors) Third-party suppliers and vendors are vital to the Group’s procurement, production and service delivery abilities High Vendor quality audit Procurement system Supply chain performance audit Fair and sustainable procurement Product reliability Business transparency Good governance Implemented multiple policies and codes to properly govern dealings with thirdparty intermediaries, which has bolstered clean and transparent governance and business conduct among the Group’s suppliers and vendors. STAKEHOLDER ENGAGEMENT (cont’d) community SUSTAINABILITY STATEMENT
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