RISK AND MITIGATION (cont’d) Risk Description of Risk Linkage to Materiality Who Does this Risk Impact? MYEG? Employees? Society? Investors? Mitigation Action Plans Talent retention Constant talent attrition impacts the collective knowledge body within the Group and may impact operational productivity. Talent retention and development Customer experience Employees Customers Investors Kindly refer to our Strategies to Sustain Value Creation section and the Sustainability Statement. Business strategy The Group has set various targets for business performance and remains confident of realising them. In the event that targets are not achieved, there may be implications on financial and non-financial results for stakeholders. Business model Customer experience Investors Employees Kindly refer to our Strategies to Sustain Value Creation section. Law and legislation Any change of legislation by governments may lead to MYEG not complying with local laws or having to remodel its services. Cyber security Intellectual property Investors Community and general public Employees Kindly refer to our Sustainability Statement. Litigation Any legal suit against the Company would have a branding and possibly financial impact as well. Cyber security Intellectual property Investors Employees Community and general public Kindly refer to our Sustainability Statement. 48 MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K)
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