102 MY E.G. SERVICES BERHAD Registration No. 200001003034 (505639-K) MATERIALITY MATTERS (cont’d) At MYEG, there is a strict policy against any discrimination in the workplace and anyone found in breach of these policies will be severely punished for their actions which may include warnings, suspensions and in extreme cases contract termination. When it comes to equal employment opportunity at MYEG, the Group does not discriminate regarding age, physical or mental disability, national or ethnic origin, race, religious belief, gender, sexual orientation, gender identity, marital status, political belief, veteran status or any other possible discriminatory factors. Guided by the Group’s Non Discrimination and Equal Employment Opportunity, which states that MYEG seeks to provide equal opportunities in an atmosphere free from discrimination, equal employment opportunity extends to all aspects of the employment relationship including recruiting, interviewing, selection, hiring, transfers, promotions, training and development, terminations, working conditions, compensation, benefits as well as other terms and conditions of employment. The Group aims to represent all values and cultures, maintaining its core principles in ensuring that no form of discrimination or bias is present. Discrimination has no place in the workplace environment and definitely should not impact one’s ability to gain promotion or overall career progress. MYEG handles any complaints about discrimination with confidentiality and care whilst also providing one-to-one coaching to supervisors and managers on how to respond to discriminatory acts. All workers must be granted their basic human rights such as access to employee benefits, medical care, freedom of association and paid a fair wage. MYEG’s whistleblowing mechanism functions as a grievance mechanism for any worker or party to whistleblow on any incident or non-compliance with human rights provisions. MYEG keeps its employees updated on the latest policies by placing posters in common areas, updating the employee handbook and sending any changes or updates on policies via e-mail. Digital communication channels such as online briefings, trainings and communications are all used to create awareness on bullying and harassment. The shift towards using these forms of communication was enacted since the COVID-19 pandemic and continues to be implemented alongside physical initiatives. MYEG observes a clear zero-tolerance stance when it comes to these issues of bullying, harassment and unacceptable behaviour and always does its best to prevent any cases from occurring. Management personnel have undergone training when it comes to dealing with any such human rights grievance reports made. In FY2023, 140 team members (FY2022: 119) consisting of assistant managers, team leaders and assistant team leaders attended bullying and harassment training. MYEG respects the right to freedom of association in Malaysia and the right of collective bargaining. Both come under statutes of the ILO and the Universal Declaration of Human Rights. Employees are free to join any political body, trade association, NGO or religious / cultural group of their choosing so long as these groups are not illegal. MYEG’s employee handbook clearly outlines what rights and benefits they possess at MYEG. Other than English, this handbook has been translated into Bahasa Malaysia. As of FY2023, items such as Industrial Relations SOPs, Performance Improvement plans, Warning Letters, Show Cause Letters and induction programmes have been translated into Bahasa Malaysia. Anyone found in breach of these policies will be severely punished for their actions which may include warnings, suspensions and in extreme cases contract termination. HUMAN RIGHTS IN THE SUPPLY CHAIN MYEG believes that its approach to human rights should be shared by all levels of the supply chain. The Group may cease doing business with anyone found to be acting in contrary to human right practices and standards. All business associates are required to complete an acknowledgement and declaration form to demonstrate their agreement to comply with the Code of Business Ethics that MYEG has established. The Code of Business Ethics sets out the standards of ethical business practices and conduct that the Group expects from all business associates, including but not limited to service providers, suppliers, business partners, joint venture entities and partners, associate companies, distributors, consultant, contractors, agents, and any third-party performing service for or on behalf of the Group. A MYEG h i i li i di i i i i h k l d f d i b h f h
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