SECTION 2: OUR STRATEGIC CONTEXT 36 SUSTAINABILITY STATEMENT Pillars Objectives Focus and Strategies Related Material Matters Related UN SDGs Caring and Responsible Employer The Group aims to become a leading, modern employer that promotes productivity, well-being, and inclusivity among employees to sustain meaningful impacts. Safety First, Always: Foster a safe work environment and maintain zero workplace-related injuries. Happy and Healthy Employees: Enhance employees’ well-being by addressing their physical and mental health at work. Diversity in Action: Embrace workplace diversity and inclusivity to drive innovation, problem-solving and business success. Growing Together: Foster continuous learning and advancement among employees by providing training, upskilling and career development pathways. Enhance Staff Productivity: Adopt a spirit of continuous improvement to create more efficient and effective processes and systems and a winning organisational culture. High Labour Standards: Ensure fair treatment and protection for all employees, providing fair wages, safe working conditions, and balanced work hours. Protecting People’s Dignity: Uphold human rights by adhering to global labour standards. • Employee Health, Safety, and Well-being • Employee Diversity • Labour Standards and Human Rights • Group Culture and Internal Operations Accountable and Ethical Operations The Group aims to achieve unwavering accountability and ethics to generate greater business sustainability and stakeholder welfare. Integrity in Every Action: Embed Anti-Bribery, Corruption, and Money Laundering (ABCML) practices into daily culture with training and risk management to keep operations clean and ethical. Caring for Our Customers: Foster customer safety and inclusive and fair treatment across all operations. Digital Confidence: Empowering employees to be tech-savvy, protecting data, and staying secure in an increasingly digital world. • Anti-Bribery, AntiCorruption, and AntiMoney Laundering • Data Security and Privacy • Customer Care
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