SECTION 2: OUR STRATEGIC CONTEXT 40 BETTER ENVIRONMENT BETTER PEOPLE BETTER BUSINESS Community Give Back and Uplifting 1 Promoting Golf as a Sport 2 Employee Health, Safety and Wellbeing 3 Employee Diversity 4 Labour Standards and Human Rights 5 Customer Care 6 Greenhouse Gas Emissions 1 Proper Waste Management 2 Efficient Water Use 3 Efficient Energy Use 4 Climate Change Resiliency 5 Supply Chain Management 1 Building Golf Industry 2 Responsible Retail Practice 3 Golf Product Life Cycle Management 4 Anti-Bribery, Anti-Corruption and Anti-Money Laundering 5 Data Security and Privacy 6 Group Culture and Internal Operations 7 In 2023, we conducted our first comprehensive materiality assessment by sending out an online survey via email to several thousand external stakeholders. The online survey garnered 1,008 survey responses across both groups of stakeholders, including 28 heads of departments to determine the average importance scores of each sustainability matter to the Group and stakeholders. The respondents were asked to gauge the significance of the identified 18 material matters by rating each material matter on a scale of 1 to 5, with 1 being the least important and 5 being the most important. Phase 2 Prioritisation of material sustainability matters In 2022, we established 18 preliminary sustainability matters under our three sustainability pillars – “Better Business“, “Better Environment“ and “Better People“. Phase 1 Identification of sustainability matters Step 1 Firstly, we evaluated the importance and impact of each sustainability matter from the Group’s perspective. This involved sending out an online survey to internal stakeholders, namely senior management and heads of departments of the Group. The stakeholders were required to rate the importance of each sustainability matter based on the following eight aspects: Share price Cost Revenue Business operation and continuity New business opportunities Media and public perception and trust Social and environmental impact and accountability for non-verbal stakeholders, such as the planet, animals, plants and future generations Governance and compliance 1 2 3 4 5 6 7 8 SUSTAINABILITY STATEMENT
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