Guided by Leadership, Inspired by People Chairman’s Statement Our Directors’ Profile Profile of Key Senior Management GUIDING YOU THROUGH Laying the Foundation of Excellence Where People Matter About this Report The Heart of Our Vision Vision and Mission Core Values Our Corporate Milestone Awards and Achievements Our Company Profile 5 Years Group Financial Highlights Financial Highlights Our Key Non-Financial Highlights 8 10 12 14 16 20 22 24 28 34 40 Delivering Value That Matters to People Sustaining Lives, Empowering Communities Management Discussion and Analysis Corporate Structure Corporate Information Sustainability Framework Sustainability Report 62 64 44 56 58
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