MKH Annual Report 2020

CORPORATE GOVERNANCE 68 ANNUAL REPORT 2020 The Internal Audit Function and Its Role (Cont’d) (a) Internal Audit Work Carried Out During The Financial Year Under Review (Cont’d) (i) Conduct Of Internal Audit (Cont’d) Entity Key Processes PT Maju Kalimantan Hadapan • Estates – harvesting and FFB evacuations, field practices, store management, nursery, employment and checkroll and petty cash • Mill production, FFB Intake, CPO and PK despatches, repair and maintenance, employment and checkroll and store management MKH Building Materials Sdn. Bhd. • Overall sales performance • Selection of supplier • Account receivable • Store management • Customer’s credit assessment • Customer complaints Head Office (Sales & Marketing) • Overall sales • External sales agents’ performance • Payment to external sales agents • Marketing plan and activities • Unsold inventories • SPA signing and documentation • Pricing, discounts and rebates Head Office (CPO and PK Sales) • Sales of crude palm oil (CPO) and palm kernel (PK) • Buying of CPO • Off specification - Quantity and Quality • Pricing • Billing and Collection • Evaluation of new buyers Head Office (Property Strategic Planning- Quality Assurance & Quality Control (QAQC) and Customer Relationship Management) • QAQC Site Audit – In Progress and Completed Units • Pre – Hand Over Vacant Possession (HOVP) Audit • Defects Management • Common Area Defects Management • Formation of Joint Management Body (JMB) and Handing Over Property Head Office (Procurement of Fertilizers and Chemicals) • Tender and Award for Fertilisers and Chemicals • Payment for Fertilisers and Chemicals • Fertiliser Claims on Short Weight/ Bags and Off-Specifications • Fertilisers and Chemicals Requisition and Monitoring