INTEGRATED ANNUAL REPORT 2024 48 49 SECTION 5: VALUE WE CREATE www.miscgroup.com MISC BERHAD Engaging with Stakeholders EMPLOYEES Our workforce is our most valuable asset in achieving our business goals. We prioritise creating a safe, healthy and inclusive work environment while providing benefits and career development opportunities to foster innovation and strengthen MISC’s competitive advantage. Key Concerns • Business ethics and compliance • HSSE management • Upskilling and reskilling talent • Diversity and inclusion • Employee engagement programmes Response • Mandatory business ethics e-learning modules • Implementing business ethics awareness and whistleblowing processes • Including discussions on ethical business conduct during employee performance reviews • Implementing high HSSE standards • Encouraging employees to report Unsafe Conditions and Unsafe Acts (UCUA) • Supporting and encouraging our employees to improve their skills and enhance their competency using our Talent Management System (TMS) • Encouraging employees to participate and give feedback to stimulate two-way conversations via ECHO+ • Encouraging and supporting employee diversity and equal opportunities in our career development and volunteering programmes • Observing festive celebrations • Providing various platforms for employee conversations • Organising various employee engagement programmes, such as family day, townhalls, and religious talks Value Created for Stakeholders • Career development and growth in a sustainable organisation • Talent attraction and retention Engagement Platform Frequency Physical and virtual townhall A Digital communication channels AR Employee engagement sessions Q HSSE programmes A Organisational surveys A Key Capitals I H BUSINESS PARTNERS / SUPPLIERS & VENDORS Our business partners, suppliers and vendors play a crucial role in driving business growth. Collaboratively, we develop products, solutions and offerings that elevate industry standards, enhance operational efficiency and uncover new growth opportunities. Key Concerns • Project and financial performance • Crisis management and business continuity • Values and governance • Health, safety and environment • Business knowledge and expertise Response • Ensuring strong governance in both project and financial management • Engaging closely with business partners/suppliers and vendors to ensure minimal business interruption • Business ethics awareness and whistleblowing processes • Enhancing the Know Your Counterparty (KYC) requirement for all business dealings as part of the Third-Party Compliance Due Diligence Guidelines • Providing CoBE training to third-party service providers to ensure awareness of MISC’s CoBE requirements and expectations • Adopting Competition Law and Compliance Protocols to support the Competition Law Guidelines • Inculcating strong discipline and mindset around health, safety and environment and recognising suppliers/ vendors with good practices • Upskilling and reskilling competencies for our employees to provide niche expertise for maritime services Value Created for Stakeholders • Leveraged each other’s expertise and collaborated on innovative products and services • Better understanding of MISC’s expectations (including sustainability agenda) among suppliers and increased business opportunities Engagement Platform Frequency Regular and periodic meetings A M W AR Day-to-day interactions D Conferences and forums A Site visits AR Workshops/strategic dialogues AR Performance assessments AR Key Capitals SR P F I Engaging with Stakeholders For more information, please refer to Our Stakeholders’ Universe on page 42 in our Sustainability Report 2024.
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