INTEGRATED ANNUAL REPORT 2024 100 101 SECTION 8: CORPORATE ENABLERS www.miscgroup.com MISC BERHAD RUZILA IDIN Chief Human Resource Officer At MISC, we are committed to managing a workforce of 9,536 employees while fostering an enterprise culture that drives innovation through new ways of working, enhanced efficiency and effectiveness as well as continuous process improvements, ensuring alignment with our evolving business objectives. This has enabled HR to adopt dynamic approaches that strengthen employee engagement, enhance workforce capabilities and proactively support business goals. Diversity and Inclusion (D&I) remains integral to our organisational ethos. The Group actively empowers women, young professionals and leaders from diverse backgrounds to thrive, ensuring inclusivity at all levels. Constant engagement throughout the year has resulted in an increase in the overall employee engagement score from 78% in 2023 to 81% in 2024. Other notable efforts include enhancing the onboarding journey for new joiners, promoting conscious inclusion among senior leaders and maintaining direct employee engagement to nurture a supportive and empowering work environment. Read more on pages 152 to 162 in MISC’s Sustainability Report 2024. We have also made significant strides in capability-building. With an investment of RM47.4 million, we have accelerated our efforts to address skill gaps, strengthen our talent pipeline and prepare for future workforce needs. This includes integration of technical, functional and emerging competencies such as AI-driven and sustainability-focused skills into our employees’ development. The MISC Education Framework plays a pivotal role in building a sustainable talent pipeline. Programmes such as the Graduate Employability Enhancement Scheme (GEES), have created meaningful career opportunities for young graduates, aligning with national priorities. Additionally, our robust succession planning exercises ensure a steady pipeline of skilled leaders, reinforcing organisational resilience and readiness to meet future challenges. Moving forward, to elevate the employee experience and ensure HR strategies are fully aligned with MISC’s objectives, the HR Transformation initiative was launched. This initiative focuses on enhancing HR systems and processes to improve efficiency, enable data-driven decision-making, and ultimately strengthen business outcomes. This is a key step toward reinforcing long-term success and further enhancing organisational excellence. HIGHLIGHTS A diverse and inclusive workforce of 9,536 employees from 46 nationalities RM47.4 million invested in capacity building for employees Recorded zero non-compliance with labour standards 95% high-performing talent retention 81% employee engagement score People Development People Development CAPTAIN RAJA SAGER MUNIANDY Advisor, Health, Safety, Security & Environment (HSSE) We are deeply committed to safeguarding the well-being of our people and minimising our environmental impact globally. This commitment shines through in our robust safety measures, including the implementation of the Life-Saving Rules and HSSE Rules & Commitments. We further reinforced this through comprehensive group-wide assessments of our HSSE culture and a holistic culture transformation programme designed to foster a safer and more sustainable workplace. Subsequently, we made significant progress in reducing our carbon footprint by leveraging advanced technologies and sustainable practices across our operations. These efforts not only elevated our HSSE & Sustainability standards, but also ensured the well-being of our workforce and integrity of our operations. By collaborating with regulators and external stakeholders, we continue to refine our practices as we progress towards achieving HSSE & Sustainability excellence. Looking ahead, we remain steadfast in our commitment to strong governance, compliance and ethical business practices amidst the evolving regulatory and technological landscape. Our goal is not just to meet, but exceed industry expectations beyond compliance through disciplined execution, continuous improvement and a relentless focus on innovation. Our Generative HSSE Culture journey will continue as we strive to create a safer and healthier work environment that prioritises doing the right thing right, even when no one is watching. Above all, we emphasise the importance of vigilance. Care and compliance are not just checkboxes for us, they are the heartbeat of everything we do. By embedding these values in every aspect of our operations, we ensure that safety and sustainability are not just priorities, but our way of life. This pursuit of excellence is how we safeguard our people, protect the environment, and set new standards for the industry. Together, we are building a legacy of care that will endure for generations, achieving virtue that transcends boundaries and propels us toward a brighter, more sustainable future. Operating Safely & Sustainably Read more on pages 127 to 151 in MISC’s Sustainability Report 2024. Operating Safely & Sustainably HIGHLIGHTS Zero incidents related to major cybersecurity, security and oil spill events Recorded 0.05 LTIF and 0.23 TRCF Our annual HSSE Partners Summit 2024 was attended by 350 participants from across our business partnership network. Our HSSE Recognition Day event was attended by 925 employees from various locations across the Group 100% completion of the Generative Culture Leadership Training programme for all employees of MISC From an in-depth HSSE Culture Assessment and a Safety Perception Survey, we acquired a deeper insight into prescriptive HSSE actions needed groupwide. The HSSE Culture Transformation Project was launched, slated for actions to be carried out in 2025 Achieved 13% reduction in GHG emissions compared to 2023, through our GHG projection and emissions pathways, including operational and technological interventions to reduce emissions
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