Copyright © 2018 Maxis Berhad [867573-A].All rights reserved.
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Mainstreaming What’s Next

Annual Report 2017

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01 / Chairman’s statement
We are actively progressing in our digital transformation.

Chairman's Statement

In 2017, we strengthened our position as the market leader in our core businesses. This momentum will only increase as we forge ahead with our digital transformation journey.

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RM1.5billion

total dividends

world-class employee engagement scores in

2017

02 / CEO's Statement
We want digital capabilities to be our new key differentiator.

CEO's Statement

The Internet has transitioned from being a good thing to a very important or even crucial thing for most of us. Data explosion is not an overstatement here in Malaysia. In just one year, the blended Maxis data consumption went from 4.1GB to 7.4GB per month. Globally speaking, there can’t be many networks that expanded more than we did.

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2017

“Best 4G LTE Network”

Data consumption from

4.1GB

to

7.4GB

We want digital capabilities to be our new key differentiator.
03 / Performance Over the Year

Performance Over the Year

Solid financial performance in a challenging environment; with key differentiating factors of delivering unmatched customer experience and superior network quality fuelling growth.

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24%

growing in data revenue

92% 4G LTE

coverage in the country

04 / Strategic review

Strategic Review

  • Our Customers

  • Our Products

  • Our Network

  • Our People

  • Technology continues to play a key role in redefining service standards and expectations. Customers expect nothing but the best from us and this remains our highest priority, with customer service at the core of our sustainable business strategy. Our focus is to institutionalise a strong culture and mindset of adding value at every touch point with our customers in our commitment to deliver an Unmatched Customer Experience.

    Delighting Digital Natives
  • In this digital age, the Internet has totally revolutionised communications. Consumers are turning to mobile Internet as their preferred medium to stay connected. Our mobile devices have become a complete multi-tasker, becoming integral to life for all kinds of activities from social media and Internet browsing to online shopping and navigation. To serve Malaysians’ increasingly digital lifestyle, Maxis continues to follow this formula for success:

  • Excellent Internet connectivity has become a necessity. Consumers and businesses are looking for high-speed data connectivity in their quest to do more in the most efficient way possible.

    Malaysia’s complete 4G & fibre network
  • The Maxis People Promise
    Maxis people, working in great work spaces and supported by a positive, vibrant culture, are passionate in delivering great business results. They are equally passionate about delivering the Company’s transformation.

    Driving a high performance culture
05 / The values we created

We mapped out the key sustainability areas on a materiality matrix

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The Values We Created

Our business plays a vital role in helping our customers take advantage of new technologies that can empower them in the digital world. At Maxis, sustainability means being future ready in our business and bringing about positive changes to the communities we operate in.

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2,400++

students benefited from Maxis eKelas

2,400

volunteer hours

© 2018 Maxis Berhad [867573-A].All rights reserved.