Maxis Berhad | Annual Report 2013
OVERVIEW OUR BUSINESS STRATEGIC REVIEW CORPORATE GOVERNANCE FINANCIAL STATEMENTS Maxis Berhad Annual Report 2013 OTHER INFORMATION 31 TAN LAY HAN Head of Sales and Service Lay Han leads a team focusing on Customer Service, Channel and Supply Chain Management. Lay Han joined Maxis in October 1999 as Head of Sales and Distribution and was subsequently appointed Head of Channel Distribution and Customer Service in February 2004, and later Head of Consumer Marketing in September 2006. In September 2009, he was appointed Head of Planning and in mid-2010, he took charge of the Business Transformation portfolio. On 10 June 2013, he was appointed Head of Sales and Service. Prior to joining Maxis, he was General Manager at Tanjong Golden Village Sdn. Bhd. (now known as TGV Cinemas Sdn. Bhd.). He was also involved in various business development projects for Tanjong plc. including the establishment of the TGV business. He was previously with BP Malaysia Sdn. Bhd. where he held various marketing and operations positions for nine years. Lay Han holds a Bachelor of Engineering from RMIT (Royal Melbourne Institute of Technology) and Masters in Business Administration from Cranfield School of Management. ZAILANI ALI 1 Head of People and Organisation Zailani is responsible for implementing strategic People and Organisation initiatives and a seamless operating environment, both of which are geared towards creating an employee-oriented, high-performing workforce. This includes driving talent management, leadership development, and organisational effectiveness. He is also responsible for scholarship management, occupational safety and health, security and administration. Zailani brings with him more than 20 years of HR experience from various industries. He joined Maxis from ING Insurance Malaysia where he was Head of Human Capital and Corporate Support Services. Some of his senior assignments prior to ING Malaysia include Group HR Manager of DRB Hicom Group, Regional HR Manager of Bestfoods International, Head of Human Resource and Admin for DaimlerChrysler Malaysia and Vice President of Human Resource Corporate Bank, Citibank Kuala Lumpur. Zailani holds a Bachelor of Business Degree from the National University of Malaysia and is a certified 360 coach from Assessment Plus, USA. Notes: 1 Zailani Ali has tendered his resignation, effective 1 April 2014.
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