strategies employed – risks and opportunities identification 1 5 2 6 3 7 4 8 Human rights, labour, environment and anঞ-corrupঞon Ensuring non-discriminaঞon and equal opportunity UN Guiding Principles on Business and Human Rights Supporঞng a harassmentfree and violence free workplace Malaysian Labour Law Prohibiঞng retaliaঞon or any form of physical and mental disciplinary pracঞce Prohibiঞng child and forced labour Respecঞng workers’ rights to freedom of associaঞon HUMAN RIGHTS PRINCIPLES Matrix supports relevant human rights principles as follows:- Matrix has idenঞfied the ability to hire and retain talent as a SRRO, namely due to the dependence of the business model, notably specific aspects of the model on skilled, experienced and professional talent. Hence, the Group conঞnues to establish linkages between talent and FBO performance. The cost of talent conঞnues to increase, which is exacerbated by the chronic issue of a limited talent pool and conঞnued brain drain. This places addiঞonal wage pressures. FY2023 FY2024 FY2025 Payment to employees comprising wages, benefits, allowances, and emoluments (RM) 92,564 104,717 112,577 Year-On-Year Increase (%) – 13.1% 7.5% The intenঞon going forward is to further establish metrics and measurements to establish financial quanঞficaঞon for the cost of hiring new staff and the cost of employee ariঞon to Matrix. In terms of training, Matrix conঞnues to invest in the professional development and skills enhancement of its workforce. In FY2025, the Group’s employee training expenditure had increased with the average training spend per employee has risen. The focus is on managing cost, while providing conঞnued development opportuniঞes, even increasing the opportuniঞes and to establish linkages between provision of training to employee saঞsfacঞon, morale and also retenঞon rates. Specifically to MMC, the upskilling of medical staff has been idenঞfied as a strategic improvement area that will contribute to improved paঞent experiences. 98 MATRIX CONCEPTS HOLDINGS BERHAD INTEGRATED ANNUAL REPORT 2025 05 VALUE CREATION STRATEGIC REVIEW
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