TALENT DEVELOPMENT AND MANAGEMENT RISKS In a competitive talent market, it is imperative that the Group be able to recruit and retain high-performing talent. This is to prevent not just talent attrition but the loss of inherent Company knowledge and skills as well as reduce costs associated with rehiring. Innovation, marketing and branding and technological adoption are key aspects of Matrix’s business model and the effectiveness of harnessing all of these are dependent on the Group’s ability to hire and retain the appropriate talent mix. OPPORTUNITIES The focus on talent management offers opportunities in the area of gender and ethnic diversity and of looking beyond traditional industries to bolster the Group’s workforce. Through a merit based approach to talent management, the Group is able to develop a high-performing workforce which can offer diverse perspectives and ideas, which are essential towards problem-solving and developing new solutions amidst a highly competitive market. BUSINESS AND OPERATIONAL STRATEGIES Matrix has implemented a comprehensive talent engagement programme at all levels across the Group. This includes two-way communication channels and opportunities for staff to voice their suggestions, concerns and grievances, if any. Matrix is considering developing oversight on the linkage between employee retention and morale to Group productivity, costs and revenue / profitability. HUMAN AND LABOUR RIGHTS RISKS More prevalent to the Group’s construction operations and its supply chains, the focus on ensuring adherence to human rights requirements is towards preventing disruptions on site works and the availability to materials and supplies. Continued focus on ensuring compliance is vital towards also preventing fines and other forms of legal action. OPPORTUNITIES A strong human rights track record enables Matrix to continue having access to workers, especially foreign workers who are primarily hired for work on construction sites. Given the present foreign labour crunch, the ability to ensure a sufficient labour pool supports timely progress of works on sites and ultimately, timely completion. BUSINESS AND OPERATIONAL STRATEGIES Matrix continues to assess its suppliers for human rights practices, including forced labour. MATTERS MATERIAL TO VALUE CREATION VALUE CREATION STRATEGIC REVIEW MATRIX CONCEPTS HOLDINGS BERHAD 86
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