STAGE CAPITALS UTILISED MATERIAL MATTERS BUSINESS DIVISIONS PROJECT LAUNCH Intellectual Capital (development of marketing plans, sales packages, promotion of the product’s value proposition, etc.) • T alent Development and Management • Direct Economic Performance • Digitalisation and Innovation • Branding and Reputation • Community Development Property Development CONSTRUCTION WORKS Manufactured Capital (operations of factories, machineries, etc.) Financial Capital (purchase of construction materials and other CAPEX and OPEX) Natural capital (consumption of various resources) • Digitalisation and Innovation • L ocal Procurement and Supply Chains • Regulatory Compliance • Human and Labour Rights. • OSH • Climate Change and Emissions • Energy Consumption • Raw Materials Consumption • Water Consumption • W aste Management & Recycling • Biodiversity • Environmental Compliance. Property Development Construction VACANT POSSESSION Human and Social Capital (excellent customer service, relationship and rapport building). Intellectual Capital (comprehensive system for handing over of properties and defects management). • Digitalisation and Innovation. • Branding and Reputation. • T alent Development and Management. Property Development Construction ASSET / PROJECT MANAGEMENT Social Capital (continued relationship and rapport building with residents and other stakeholders). Intellectual Capital (systems and processes for effective management) Financial Capital (maintenance costs) • Indirect Economic Performance • T alent Development and Management • Branding and Reputation. • Digitalisation and Innovation • Regulatory Compliance Property Development Healthcare Education Hospitality THE BUSINESS MODEL AT WORK: OUR PROPERTY VALUE CHAIN VALUE CREATION MODEL The MATRIX VALUE CREATION MODEL is a summation of the Group’s value creation narrative. It provides a concise and integrated view of how Matrix’s business model progresses from the consumption of resources across a multi-capitals perspective into ultimately, generating values for stakeholders, which is also reflected across a multi-capitals perspective. INTEGRATED ANNUAL REPORT 2024 VALUE CREATION STRATEGIC REVIEW VALUE CREATION STRATEGIC REVIEW 103 INTEGRATED ANNUAL REPORT 2024
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