KENANGA INVESTMENT BANK BERHAD 36 INTEGRATED ANNUAL REPORT 2025 THOSE WHO WE COLLABORATE WITH How We Engage Areas of Interest Our Commitment Regulators and Government Bodies • Participate in industry discourse and ensure adherence to applicable law, regulations and policies Employees • Engage employees through internal policies, meetings, emails, dialogue, training programmes, special events and performance appraisals Remisiers and Agents • Engage through policies and procedures, training programmes and special events Vendors • Collaborate through meetings, policies and procedures • Compliance culture • Cyber security and operational resilience • Training and development • Create a safe, inclusive and high-performing work environment • Embed our values of ethics, integrity and compliance across the organisation to drive responsible business operations THOSE WHOM WE ARE ACCOUNTABLE TO How We Engage Areas of Interest Our Commitment Shareholders • Provide updates and gather feedback through meetings, reports and disclosures Clients • Provide products, tools, education and insights through our trading platforms, mass media channels, events, emails, websites and social media channels • Respond to queries and gather input and feedback through social media channels, helplines and email • Cyber security • Data protection • Portfolio performance • Financial inclusion • Financial literacy • Digitalisation • Responsible investing • New products and services • Market outlook • Enhanced client experience • Ensure our investors and shareholders are regularly informed on how sustainability matters are embedded in our business strategy and operations • Incorporate feedback to create long-term, sustainable value for our stakeholders • Leverage innovation and technology to enhance client experience How We Engage Areas of Interest Our Commitment Community Partners • Contribute to social causes with a focus on supporting social enterprises • Encourage employee volunteerism and philanthropy Public • Disseminate investment knowledge through roadshows, social media channels and webinars • Community empowerment • Financial literacy • Create a positive impact in underserved communities through targeted social investments and employee volunteerism • Enhance financial literacy in our communities to empower individuals to make informed decisions about their investments and financial resources THOSE WHOSE LIVES WE ENRICH AN INSIGHT INTO OUR STAKEHOLDERS’ PERSPECTIVES We proactively engage with key stakeholder groups to understand their expectations, assess emerging priorities and gather relevant feedback. These insights directly inform our strategic decisions, enabling us to respond effectively to material issues, strengthen stakeholder relationships and deliver long-term, sustainable value. STAKEHOLDER ENGAGEMENT
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