05 / HOW WE ARE GOVERNED 01 02 03 04 06 07 08 09 131 ETHICS AND COMPLIANCE STATEMENT COMPLIANCE OVERSIGHT AND ASSURANCE GC provided oversight and advisory support to ensure the Group’s regulated activities were conducted in accordance with applicable laws, regulations, guidelines, and internal policies. Through ongoing engagement with business units and control functions, GC supported consistent interpretation and application of regulatory requirements across the organisation. These efforts reinforced responsible conduct, strengthened compliance culture, and sustained informed decision-making in day-to-day operations. 1. Market Conduct, Surveillance and Information Controls The Group maintained a disciplined approach to market conduct and trading oversight throughout 2025. GC oversaw market and trading surveillance activities to promote fair, orderly, transparent markets and to detect unusual or possible trading behaviour at an early stage. In parallel, GC maintained controls relating to confidential information and personal trading through the maintenance of Restricted Lists, Blackout Lists and Over-the-Wall registers. These controls aim to mitigate conflicts of interest and safeguard material non-public information, as well as support the integrity of the Group’s market activities. Together, these measures contribute to a strong control environment that upholds market integrity and supports compliance with capital market conduct requirements. 2. Regulatory Reporting, Assurance and Supervisory Engagement GC supported the Group’s regulatory reporting and supervisory engagement obligations through structured reporting, timely submissions and responsive engagement with regulators. These activities continued throughout 2025, including monthly assessment of branch submissions via the Branch Monthly Self-Assessment Checklist (“BMSAC”), quarterly branch visits and ongoing review of marketing and training materials prior to public dissemination. These reviews consistently recorded generally satisfactory outcomes. GC maintained regular engagement with business units and branches to address compliance themes, operational issues and emerging risks. Regulatory reporting submissions—including monthly and quarterly submissions to regulators, technology fillings eKYC reporting, and ComRep, were submitted in a timely and disciplined manner, reflecting the Group’s commitment to maintaining transparent and constructive regulatory relationships. In addition, GC played a key liaison role in responding to regulatory enquiries, coordinating information requests and supporting departments during supervisory engagements. 3. Compliance Outcomes and Organisational Resilience The Group’s compliance oversight efforts in 2025 contributed to maintaining a stable and resilient regulatory standing. Continuous monitoring, supervisory engagement and cross-functional collaboration supported early identification of issues, timely remediation and consistent application of compliance standards across the Group. GC also worked closely with other compliance and control functions, including GFCC, GBEI and GRA, to support an integrated approach to regulatory compliance, conduct risk management and governance assurance.
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