NOTES TO THE FINANCIAL STATEMENTS 31 DECEMBER 2023 245 OUR SUSTAINABILITY APPROACH HOW WE ARE GOVERNED FINANCIAL STATEMENTS SHAREHOLDERS’ INFORMATION ADDITIONAL INFORMATION 34. OTHER OPERATING EXPENSES Group Bank 2023 RM’000 2022 RM’000 2023 RM’000 2022 RM’000 Personnel costs - Salaries, allowances and bonuses 188,364 175,000 131,409 122,095 - EPF 21,468 20,839 16,848 16,490 - ESS (reversal)/expense (260) 408 (265) 326 - Others 28,400 25,588 12,489 11,084 237,972 221,835 160,481 149,995 Establishment costs - Depreciation of property, plant and equipment (Note 16) 11,182 11,472 9,869 10,487 - Amortisation of intangible assets (Note 17(d) and (f)) 7,654 6,462 6,185 5,508 - Amortisation of right-of-use assets (Note 18) 8,640 8,039 6,672 6,660 - Rental of premise 500 476 440 370 - Rental of equipment 880 783 566 499 - Repairs and maintenance 4,033 3,942 3,880 3,784 - Information technology expenses 33,466 21,340 24,446 17,396 - Others 3,895 6,699 3,475 3,249 70,250 59,213 55,533 47,953
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