53 Mitigation Measures Potential Opportunities Material Matters Trend The Group proactively monitors geopolitical risks to gain a comprehensive understanding of potential adverse impacts and adopts a customised approach based on geopolitical sensitivity and market-specific scenarios. Geopolitical factors are integral to strategy and business planning, enabling the Group to remain agile, resilient and responsive to changing conditions. We continually build government relationships and avenues for IHH to present its voice regarding any issues around such matters, in addition to conducting comprehensive due diligence and risk horizon scanning for new overseas investments. Our ongoing efforts to assess shifting global tensions and identify opportunities to create value amid geopolitical disruption will enhance organisational resilience. This will also lead to more informed investment decisions, as well as efficient allocation of capital and talent. • Strong Governance Our Cybersecurity Centre of Excellence (COE) oversees the Group’s management of cyber risks. It also serves as an internal shared service to support countries in reviewing potential risks from emerging cyber threats, provide continuous monitoring of networks and systems for threat detection, conduct vulnerability assessments and penetration tests and respond to cybersecurity incidents. To drive the culture of upholding data privacy, we have developed and implemented the Group Personal Data Protection governance framework to guide Data Protection regulatory compliance and Data Protection best practices. As an added measure, the Group maintains insurance coverage to counter the various cybersecurity risks. However, there can be no guarantee that all costs and losses will be fully covered. We have also put in place a framework to guide use of AI in IHH so that we are able to selectively adopt AI in a manner that benefits our patients and our operations safely. Our investments in robust cybersecurity and data protection provide us with a competitive advantage by ensuring the high uptime availability of our IT systems and that patient personal information is secured and accessible to support medical treatments. Having strong oversight of AI-related topics ensure the development and use of AI tools are guided by sound principles which align with the business strategies. • Healthcare Digitalisation and Innovation • Data Privacy and Cybersecurity
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