3 ACE Framework Our refined strategic priorities, implemented through the ACE framework in 2024, have yielded outstanding results, significantly enhancing investor confidence and generating sustainable growth and lasting value for our stakeholders. Our Strategic Priorities Align to Propel Profitable Growth All IHH operations will be aligned with our aspiration to Care. For Good. and co-create a sustainable healthcare system while delivering profitable growth. Challenge to Transform We are challenging ourselves to transform and future-proof the organisation by initiating projects to enhance process efficiencies across the Group and in our markets. Empower to Excel We will adopt a localised approach, empowering all our markets and their operations and functions to chart and drive their growth trajectories. These are done in alignment with national healthcare agendas and our continued commitment to create quality care and outcomes for patients. Grow Organically IHH remains steadfast in expanding bed capacities, driving patient volume growth to increase occupancy and upgrading facilities and equipment to enhance revenue intensity. Expand Across Healthcare Continuum We will grow our ambulatory care offerings and improve primary care clinic penetration in selected markets, in line with national healthcare agendas. Capture Inorganic Opportunities We continually explore and evaluate earnings-accretive assets in existing and new markets to capture new opportunities. Develop New Growth Engines We are expanding vertically into the laboratory and diagnostic business, alongside targeted investments in innovative healthcare solutions and seamless digital services to complement our existing offerings. Turnaround Underperforming Assets We endeavour to maximise the potential of our underperforming assets.
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