IHH Healthcare Berhad | Annual Report 2024 2 A Purpose-Led Approach Our Purpose At IHH, we are united by our shared commitment to touch lives and transform care for patients and communities worldwide. Our values serve as a north star for our actions, strategy, decision-making and policies. We are committed to fostering excellence, innovation, and patient-centricity in every aspect of our work, across all markets, functions, and levels, by embodying these principles. Our Commitment Group Overview To our patients and their loved ones We will put our patients’ needs first and go the extra mile to provide quality and exemplary care. To our people We will build a caring and inspiring environment for our people to succeed and shape the future with us. To our partners We will work together with respect and honesty for mutual benefit. To our shareholders We will build long term sustainable growth and shareholder value. To our communities We will do good beyond our healthcare services. To our planet We will make choices that protect the environment and preserve it for future generations. Patients First We put patients’ needs first Integrity We do the right thing Empathy We listen with our hearts Teamwork We are better together Excellence We champion continuous improvement and innovation Values
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