IHH Healthcare Berhad | Annual Report 2024 36 Strategic Report Impact of Value Creation Patients We are committed to delivering exceptional healthcare with our outstanding clinical teams, fast-expanding facilities and unparalleled service. Our optimal performance runs on a fine balance between value and cost. Employees At IHH, we proactively foster an equal-opportunity environment for our people to grow and thrive. There are constant opportunities for everyone to upskill, voice their opinions and be recognised. >8 million patients now have access to their medical records online To improve value-based care, we have increased the number of value-driven outcomes (VDO) quality indicators tracked from 113 to 202 In 2024, we invested and partnered with innovative companies to deliver better care • AI-powered technology to detect and diagnose sleep disorders • Utilising AI video analytics to prevent patient falls 49% leadership roles are held by women 14% increase in nursing talent pool against 2022 baseline >1.2 million training hours conducted across 2024 Recognised in Forbes’ World’s Best Employers 2024 and TIME’s World’s Best Companies 2024
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