IHH Annual Report 2024

IHH Healthcare Berhad | Annual Report 2024 14 Group Overview Operational Highlights ​ FY2020 FY2021 FY2022 FY2023 FY2024 Malaysia No. of hospitals at end of year 16 16 16 16 18 No. of licensed beds1 at end of year 2,908 2,961 3,000 2,951 3,558 No. of operational beds1 at end of year 2,696 2,676 2,731 2,822 3,324 Inpatient admissions2 158,944 151,944 205,459 241,123 256,745 Average length of stay3 (days) 2.9 3.1 3.0 3.0 3.0 Occupancy rate4 49% 48% 63% 72% 70% Average revenue per inpatient admission (in RM) 8,428 10,346 9,587 9,925 10,667 ​ ​ ​ Singapore ​ ​ No. of hospitals at end of year 4 4 4 4 4 No. of licensed beds1 at end of year 998 1,039 1,017 1,017 950 No. of operational beds1 at end of year 991 989 907 793 697 Inpatient admissions2 64,071 64,227 61,951 61,197 61,909 Average length of stay3 (days) 3.1 3.0 3.1 3.0 2.9 Occupancy rate4 55% 54% 56% 61% 66% Average revenue per inpatient admission (in RM5) 38,724 39,576 49,921 54,994 61,528 ​ ​ ​ India ​ ​ No. of hospitals at end of year 31 31 31 29 28 No. of licensed beds1 at end of year 6,154 6,011 5,952 5,888 5,916 No. of operational beds1 at end of year 5,004 4,756 4,880 4,991 5,008 Inpatient admissions2 270,581 320,543 298,437 299,506 313,973 Average length of stay3 (days) 3.7 3.8 4.0 4.2 4.2 Occupancy rate4 54% 66% 69% 70% 72% Average revenue per inpatient admission (in RM5) 6,581 7,577 8,738 9,154 9,902 ​ ​ ​ ​ Türkiye and Europe ​ ​ ​ No. of hospitals at end of year 21 22 24 24 24 No. of licensed and operational beds6 at end of year 4,189 4,202 4,780 5,196 5,216 No. of overnight beds6 at end of year 2,893 2,997 3,211 3,450 3,315 Inpatient admissions2 186,662 219,582 234,831 249,829 254,243 Average length of stay3 (days) 3.8 3.8 3.5 3.4 3.4 Occupancy rate4 67% 77% 74% 70% 71% Average revenue per inpatient admission (in RM5) 4,754 5,422 6,723 9,187 13,294 Notes The above information comprise operational data relating to hospitals owned by subsidiaries in the Group’s home markets only. It does not include data relating to hospitals owned by joint ventures and associates of the Group, and does not include hospitals that are managed for third parties. Hospitals in Türkiye and Europe do not compile certain operational data, including number of operational beds, the average length of stay and occupancy rate, on the same basis as the rest of the regions and therefore, these numbers may not be comparable. For changes in classification/definitions for the current financial year, only the comparative figures for the previous year are restated to conform with the current classification/definitions. 1. Licensed beds are approved number of beds by the Ministry of Health that the hospital regularly maintains and staffs. Operational beds is an internal measure which includes licensed beds utilised for patients. 2. Represents the total number of overnight inpatients admitted. 3. Represents the average number of days an overnight inpatient stays. 4. Represents the percentage of hospital operational/ overnight beds occupied by inpatients. Occupancy rate may be lower due to new hospitals that are in the ramp up stage. 5. Prior years’ average revenue per inpatient admission had been translated using the exchange rates as at 31 December 2024, so as to be comparable across periods. 6. Under Turkish Law, “licensed beds” refer to the approved number of beds used for observation and treatment of at least 24 hours, including intensive care, premature and infant unit beds, beds in the burn care units and as indicated in the hospital operation licenses. In addition to licensed beds, "operational beds" include beds used for treatments of less than 24 hours such as chemotherapy, radiotherapy and sedation or other beds such as incubators, labour beds, beds for examination, minor treatment and relaxation, from which Acibadem derives revenue and does not require licensing. “Overnight beds” comprise beds used for observation and treatment of at least 24 hours.

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