IHH Annual Report 2023

As one of the world’s largest healthcare networks, with over 80 hospitals in 10 countries across Asia and Europe, IHH Healthcare offers our patients a full spectrum of integrated healthcare services around our portfolio of trusted healthcare brands. Our excellent reputation over time is underscored by these competitive advantages. Seven Prestigious and Trusted Hospital Brands Deep Operating Capabilities At the Forefront of Change Commitment to Sustainability Our distinguished brands – Acibadem, Mount Elizabeth, Prince Court, Gleneagles, Fortis, Pantai, and Parkway – are amongst the most reputable globally. We are proud of our leading brands that represent healthcare excellence and are united under one purpose: to touch lives and transform care. Global Scale and Influence With our extensive network, we have been able to provide healthcare that is accessible, efficient and of high value. We prioritise the optimal balance of value and quality to ensure patients receive exceptional care at all our hospitals in all markets. From cutting-edge medical technologies to personalised patient care, our brands set the gold standard in healthcare excellence. As a nod to our operational excellence and digital transformation, our healthcare group is frequently recognised for our awardwinning innovations in the healthcare industry. Innovation is at the heart of value creation. We form strategic partnerships to stay abreast of the latest technologies to improve patient care and operational capabilities. One such innovation is the use of Artificial Intelligence (AI) for accurate bill estimation, where IHH was one of the first healthcare groups in the world to roll out, which provides patients peace of mind. We are dedicated to driving sustainable growth while keeping to our core aspiration to Care. For Good. Every touchpoint with our patients, people, public and planet is an opportunity for us to make a positive impact. Embodying Care at Every Touchpoint Our success is not just in the numbers; it’s in the lives touched and the communities impacted. While IHH boasts a distinguished stable of brands, global scale and clinical excellence, what truly sets us apart is our aspiration to Care. For Good. Annual Report 2023 5 Investment Case

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